Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,060)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

December 22, 2021

The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.

Schouten Blumen und Pflanzen
Germany
11 months using the app
January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app
March 17, 2021

Very useful app for pickup and delivery times. Only thing to improve is the ability to customise the amount of time per time slot. Support team are friendly and super helpful.

George Crown Takeaways
United Kingdom
3 months using the app
August 17, 2022

Great customer support. Quick responses. Definitely looking forward to using them throughout our business development.

Alta Water Co.
United States
3 months using the app
Edited May 9, 2022

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service!
The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer.
For those reasons I give the app 4 stars, but the customer service is a 10.

Naperville Meats
United States
About 1 month using the app
August 11, 2022

I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.

Madre Santa Mexican Food
Netherlands
11 days using the app
May 7, 2021

I am still in the process of testing this App and I had very good support so far. I also found relatively easy to make changes and adjusts to my needs. The only reason why I don't choose 5 stars now is because I would like to finish my testing process, but so far I would recommend this App to anybody who needs to control the delivery and pickup sale process.

Oven Latino
Canada
6 days using the app
April 4, 2022

El agente que me ayudó Rajkumar es un crack!
Me ayudó a setear varias cosas de la aplicación que no quedaban bien.
Gracias!

Lady Manjar Chilean Bakery
United Kingdom
About 7 hours using the app
November 7, 2023

Desi Tiffin NYC
United States
3 months using the app