Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (916)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the checkout experience, especially useful for local deliveries and pickups. It supports customization of product availabilities, improving operations for businesses like bakeries. Features like CSS customization and scheduled timeslots help manage customer flow and production. The integration is smooth, and the support team is responsive, available via chat, email, and Zoom, offering helpful optimizations.

May 13, 2025

This is the third time I have installed Pickeasy on a client's website. It is by far the easiest to use and configure. And the customer support (Manaz, in this instance) is always first class for the initial setup.

Thank you Manaz.

memento belfast
United Kingdom
21 days using the app
Logbase replied May 15, 2025

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

May 26, 2025

What a great app, so many options to handle even the weirdest edge case. And support is just fantastic. Subiksha jumped straight on a screen share to help out with an implementation detail we had, she is top top!!!

Bakaliko
Netherlands
21 days using the app
Logbase replied June 4, 2025

Thank you so much for your support and feedback. It really means a lot to us!

Edited May 7, 2025

My first call was with Barath. He was very helpful and patient. My call went beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks!

I had a second call with Jennifer and it was perfect! She is incredibly knowledgeable not only with their own app but with Shopify in general. Thanks again for the great ...

Tyner Pond Farm
United States
About 2 months using the app
Logbase replied April 21, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

April 30, 2025

Amazing app

Siva was super patient and handled the issue with ease..
Happy to work with you guys

Thanks Fatima

Cakebox.ME
United Arab Emirates
Almost 5 years using the app
May 30, 2025

This is my first time setting up the app for my website. I've faced a few challenges, and the team from Pickeasy is really effective in helping me to solve those issues asap. Huge thanks to Dhina, who has helped me to resolve the issues back and forth and Jennifer, who guided me on enabling some required API. The support team is really effective and efficient. Great app!

THREE ML
Malaysia
1 day using the app
May 22, 2025

Barath was very helpful and added extra help that i didnt even asked.
The app is must have if you want to have a pick up / delivery store.

POPCORNMAN
United States
About 20 hours using the app
May 8, 2025

Useful app and helpful service. I would recommend this app for anyone who wishes to add customization to their delivery preference experience.

Unless Kids
United States
About 1 year using the app
May 1, 2025

Barrat has been wonderful. I was very confused about configuring my website with Pickeasy until he assisted me. Very friendly, easy to talk to and patient.

Perfect Poundcakes
United States
Almost 4 years using the app
April 23, 2025

Our store is going to be providing coffee for a large event and needed a way for customers to submit their orders ahead of time. I tried many apps, but this one fit the bill! Logbase support jumped on a call with me and walked me through exactly the scenario I was looking for. Thank you Subi!

Eripio
United States
About 23 hours using the app
Logbase replied April 24, 2025

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

May 28, 2025

Subiksha is excellent . She provided top service. Sat on a zoom call with me when i had very limited time. Waiting for her to finish few tweaks so we can do live

Rice Spice & Dice
Australia
4 months using the app
Logbase replied June 4, 2025

Thank you so much for your support and feedback. It really means a lot to us!