Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.

November 18, 2024

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.

Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

Linda's Kitchen
United States
About 1 year using the app
Logbase replied December 10, 2024

Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.

December 17, 2024

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

Natural Born Pets
South Africa
23 days using the app
December 23, 2024

Manaz helped with the setup a lot! Great thanks.

babel-bazaar
Sweden
About 2 years using the app
November 19, 2024

Thank you Siva, Subiksha and Nandini for your support today.

They are very friendly and capable professionals.

I sorted all my questions through Zoom!

Thank you so much!

Top Dup Donuts
Australia
Over 2 years using the app
Logbase replied November 20, 2024

Thank you for sharing your feedback, we genuinely appreciate your support and insights!

November 14, 2024

Super easy and super convenient having the option to set it up on a call.
Managed to set up the majority by myself using their guide, but there was a few things I needed help with and Sudhan & Jananee went above and beyond to help set it up and configure it how I needed it. Many thanks to both of them and I look forward to using the App.

milliesnw
United Kingdom
10 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Barath was extremely helpful, and was able to get the situation sorted out very quickly and efficiently.

New York West Bakery
United States
Almost 2 years using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!

Pasteleria Manila
Philippines
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited December 30, 2024

Barath in customer service did a fantastic job of getting me set up quickly. Huge win! Definitely a bonus to have zoom support.

Kick My Drip
United States
About 2 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

ladouceurduterroir
Canada
About 3 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 9, 2024

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Rejuuv Juice Cleanses
Australia
10 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.