Pickup Delivery Date —Pickeasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing local delivery and pickup management, improving operational efficiency and checkout experiences. It supports diverse business needs with features like customizable calendars and customer notifications. Particularly useful for various business types, including bakeries, it offers seamless functionality and a user-friendly design. The support team is noted for their quick and effective assistance, especially with technical issues like CSS customization.
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So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!
Thank you so much for your support and feedback. It really means a lot to us!
I have a complex shipping & delivery offering and this app made it so easy. Customer service did all the hard work for me. Thank you Barath for all of your help!
The app is very convenient and covers all the bases our businesses needed for delivery and pick-up. The setup was fairly easy, but whenever I needed help, Subiksha from the PickEasy team was very helpful and answered all my questions efficiently. Definitely recommend!
Thank you so much for your support and feedback. It really means a lot to us!
This is the third time I have installed Pickeasy on a client's website. It is by far the easiest to use and configure. And the customer support (Manaz, in this instance) is always first class for the initial setup.
Thank you Manaz.
We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!
What a great app, so many options to handle even the weirdest edge case. And support is just fantastic. Subiksha jumped straight on a screen share to help out with an implementation detail we had, she is top top!!!
Thank you so much for your support and feedback. It really means a lot to us!
Subiksha helped me to solve the issue very quick! She was also very friendly and easy to communicate.
Thank you so much for your support and feedback. It really means a lot to us!
I've had to make about 5 or 6 zoom calls to get errors fixed.. we've had to delay our launch twice now because of errors, I'm still waiting on this to be fixed? Can someone please get back to me asap! If I hadn't invested so much time into this app I'd be changing...
Hi Sally,
Thank you for sharing your feedback. I'm truly sorry to hear the app hasn’t been working consistently—especially with your store’s launch around the corner. I completely understand how important this timing is.
We’ve reviewed your support history and can confirm that all reported issues were addressed with high priority. That said, I understand it may still not feel fully resolved from your end, and I sincerely apologize for that.
I’ve also emailed you personally—if you could reply to that, I’ll quickly understand what’s happening on your side and work to fully resolve it before your launch. Your satisfaction is our top priority, and we’re here to make sure everything runs smoothly.
Thanks again for your patience and support—it means a lot to us.
Warm regards,
Siva
Pickeasy App Team
This application is very helpful for a grocery style store and able to set up with the support team Manaz was amazing help and clearly guided me on how to set up for my store.
Thank you so much for your support and feedback. It really means a lot to us!
This is a great app. Easy to use and the customer support is superior. I always get a response within 24 hours and the team will join a call with me to show me how to make any changes I cannot figure out on my own. Today Barath helped me fix my shipping rates in just 5 min. What a breeze!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This is my first time setting up the app for my website. I've faced a few challenges, and the team from Pickeasy is really effective in helping me to solve those issues asap. Huge thanks to Dhina, who has helped me to resolve the issues back and forth and Jennifer, who guided me on enabling some required API. The support team is really effective and efficient. Great app!