Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (915)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for improving the checkout experience, especially for local delivery and pickup management with its scheduling features and customizable design. It's praised for its user-friendly setup and functionality, including email notifications and order details. The support team is noted for their responsive and personalized assistance, often providing help through Zoom for detailed guidance.

April 24, 2025

I really struggled to set the features that I needed for my shopping page. Dhina was very responsive and jumped on a call very quickly to help me. He really talked me through the steps and helped set up additional features that I hadn't even thought about.

Really pleased so far with this app

Walker's Supermarket
United Kingdom
About 15 hours using the app
Logbase replied April 28, 2025

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

May 28, 2025

Subiksha is excellent . She provided top service. Sat on a zoom call with me when i had very limited time. Waiting for her to finish few tweaks so we can do live

Rice Spice & Dice
Australia
4 months using the app
Logbase replied June 4, 2025

Thank you so much for your support and feedback. It really means a lot to us!

March 20, 2025

Farhath manaz was very helpful and even came back to me when I had to leave for a few minutes, I was able to solve my programming problems. thank you

Farmer's Daughter
Canada
Over 3 years using the app
Logbase replied March 23, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

Edited March 20, 2025

Setup a zoom call with Subiksha and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Subiksha

The Tart Tin
New Zealand
23 days using the app
Logbase replied February 28, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

January 22, 2025

It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.

Gary's Patisserie
Canada
Over 3 years using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

January 22, 2025

I have used this app on and off for the past few years and it's one I always come back too. I have tried other similar apps but this is the best one by far and great customer service.

Janani was great! Highly recommended.

Sticksandstonesfloral
Canada
Over 2 years using the app
Logbase replied January 24, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 12, 2025

I needed some custom support to fix some glitches for my website. Subiksha was very quick to response and help to fix these issues through both the live chat and a zoom meeting. Very professional and I am pleased with the service. Thank you so much!

Cranki Patisserie
Singapore
27 days using the app
Logbase replied June 17, 2025

Thank you so much for your support and feedback. It really means a lot to us!

June 13, 2025

Sudhan Ravi is great and helped me with my issue so quickly - really great customer service - highly reccomend

Cuppa Cake
United Kingdom
4 months using the app
May 19, 2025

Annie & Vindu have been most helpful! They were both extremely helpful! I am terrible with computers and they both were patient and kind in helping me trouble shoot some issues. I will highly recommend this app to everyone based on my experience with both of these wonderful ladies. Thank you again!!

2nd Street Bakery
United States
4 days using the app
June 5, 2025

Jenifer was both patient and helpful in resolving a number issues that I had with Shopify.

Cate Bakes
Australia
12 months using the app