Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

Edited November 19, 2022

Perfect app. Just what I'm after. The team were very helpful over a zoom call to go through all of my settings to make sure everything was set up correctly as I had a couple of requests which I didn't know were possible. I'm able to set up different calendars for different products which has been an issue on a previous app. Full stars and can't wait to continue using the app. I've also used the live chat function for another issue and team once again have been very helpful and efficient! Big mention to Dhinakar who helped with a big technical request! Thank you again!

Brownie Eats Sweet Treats
United Kingdom
About 2 years using the app
Edited September 15, 2023

Everytime I have a challenge the fix is just moments away with this team. The ease of getting things solved is fantastic for busy stores. Thank you!

Bread By Elise
Canada
About 2 years using the app
May 4, 2023

This app was perfect for us when we were doing curbside pickup for the last few years. It saved me so much time by scheduling all the orders. Easy to use. Great customer service when I did have a small issue. They solved it over Zoom. I deleted it as we’re not taking pickup orders now, but I will definitely reinstall this app if we return to pickups or deliveries.

MBB Greenhouse
Canada
About 2 years using the app
Logbase replied May 5, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

January 6, 2023

Sudhan was amazing. His knowledge is vast and he helped me set up our shopping cart so we could add 3 specific delivery days and 1 pick-up day. There is no way I would have been able to figure that out. Thanks so much!!

Cocoabeans Gluten-Free
Canada
About 2 years using the app
Logbase replied January 6, 2023

Thank you for the wonderful review! Please reach out to us for further assistance, we'll be happy to help!

December 21, 2020

5* support - recommended. The app does what it says it will and the support team are fast and approachable.

The Old Custom House Penarth
United Kingdom
About 2 years using the app
Edited December 20, 2020

Amazing service!!!!! So helpful and LogBase walk you through the whole setup process. I highly recommend LogBase!!

The Bundles
Canada
About 2 years using the app
September 28, 2023

Great service and really amazing support team! Rahul

GRUB Singapore
Singapore
About 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

April 26, 2023

Really helpful. So far so good, customer service is not always there, time zone problems maybe, and sometimes this app will conflict with other apps, please make like multi-discount app can not work together with this app

Canaan
United States
About 2 years using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. We will definitely take your feedback and suggestion for the future development of our app. Please feel free to reach out to us if you have any queries. We will be glad to assist you

Edited December 15, 2023

We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app!

Anytime I need help, this team is there and offers help any way they can.

Wagshal's
United States
About 2 years using the app
June 19, 2020

Great app at a great price - Support helped out immediately in setting everything up. 5 stars all the way!

Liberty Fireworks
United States
About 2 years using the app
Logbase replied June 21, 2020

Thank you for the wonderful review!