Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,097)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

September 25, 2023

We use this app to manage our very busy Xmas period but also a few products that need specific collection times and dates. I was assisted with the set up by a member of their team called Sowmi to achieve exactly what I needed.

Aubrey Allen Leamington
United Kingdom
Almost 2 years using the app
Logbase replied September 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited May 22, 2023

This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems. Janani was really helpful and patient with my complicated requests. Thank you.

Ellermann Flowers
Hong Kong SAR
Almost 2 years using the app
Logbase replied January 17, 2023

Thank you for your kind words! 🙏 Really means a lot to us 😊

Edited December 1, 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

ShopAtDean
United States
Almost 2 years using the app
January 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。
また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。
一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

GHOST BURGER
Japan
Almost 2 years using the app
Logbase replied January 9, 2023

Thank you for your wonderful review! It's always our pleasure to assist you.

February 6, 2022

We had multiple complicated requests on shipping settings. The customer support was superb and made everything super easy and the whole process enjoyable. Siva our customer support was very patient, attentive and thorough with the setup. Thanks Siva!

Beli
Malaysia
Almost 2 years using the app
July 16, 2020

Works perfectly, Kumar even help me set it up. I tried a lot of date picker apps and this one is by far the best!

Harry Batten
United Kingdom
Almost 2 years using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

Edited January 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
United States
Almost 2 years using the app
Logbase replied January 25, 2023

Thank you for your kind review! It's always our pleasure to assist you.

September 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

The Fat Little Penguin
India
Almost 2 years using the app
Logbase replied September 25, 2020

Thank you for the wonderful review.

August 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

refrainldn
United Kingdom
Almost 2 years using the app
August 3, 2023

Wow, this app is convenient! I love how it makes everything so much easier. And the best part is, if you have any questions, they respond super quickly. Highly recommended!

Secret Garden Flower Design
Canada
Almost 2 years using the app
Logbase replied August 4, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We strive to provide excellent service to all our customers, and your kind words motivate us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!