Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

January 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly.

The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

TreatCo
Canada
Over 1 year using the app
Logbase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.

May 19, 2021

Great apps, works perfectly and the customer service is so great ! They take the time with a zoom callto help out aand make sure you truly understand. Thanks again for your previous help !

Sharkcootery
Canada
Over 1 year using the app
August 12, 2022

Fantastic app with amazing service! The guys are super helpful. Send a chat and they are on zoom straight away. Problem fixed really easily. Thank you!

Fed & Bred
United Kingdom
Over 1 year using the app
September 6, 2021

This app has been incredibly useful for my business as we looked to manage local deliveries and making some changes to how we shipped. I found myself needing support a few times and have been very impressed with how knowledge and responsive the team has been. I'd give them 6 stars if I could!

Pole2Plate
United States
Over 1 year using the app
September 28, 2021

Super helpful with on-boarding and setup. Definitely recommend. We were so impressed that we were up-sold on two separate apps.

Living Tree Foods
Canada
Over 1 year using the app
January 25, 2022

I contacted support 2 times (once to help set up, and one to add an extra feature) - they were so quick! Literally I sent an email and 15 minutes later I had a response saying my request had been put into action. love it so far!

Lazy Bake
Canada
Over 1 year using the app
May 26, 2022

I find the customer service to be very helpful and quick. The app works really well and is easy to configure.

Polyanthi
Australia
Over 1 year using the app
Edited December 12, 2022

Great app and easy to use. Customer service responds quick, is very friendly and are really there to help you out.

cheatsbysab
Netherlands
Over 1 year using the app
Edited January 30, 2024

This app has the best customer service! They have helped me solve every issues promptly and they have even helped me troubleshoot issues with Shopify that they need to address. I really appreciate this team! Best part of having a Shopify shop!

Baker's Table Co.
United States
Over 1 year using the app
July 21, 2022

great online support. used the chatbox and received assistance within seconds and problem fixed within minutes.

superfroot
Australia
Over 1 year using the app