Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,146)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing local delivery and pickup operations, noting its customizable delivery dates, pickup options, and ability to manage order volumes effectively. They appreciate the app's role in streamlining traffic and production and praise the responsive and professional customer support for helping optimize store settings and app configurations. This tool is valued for improving delivery and pickup services.

January 24, 2025

Prompt service, really helped me with the issues i was having.

Lizzysseafoodboxes
Canada
5 months using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

Edited February 12, 2025

Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Pickeasy and explain al the funtion in a clear and easy to understand. Thanks so much!

BM Corner
Australia
About 1 month using the app
Logbase replied February 11, 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 27, 2025

Setup a zoom call with Manaz and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Manaz

The Tart Tin
New Zealand
2 days using the app
Logbase replied February 28, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

February 25, 2025

Subi was super helpful to walk me through this incredible app and make the set up very easy and user-friendly. They really thought of all the features - the product summery by due date is helpful for a bakery that bakes to order

Friendship Bakery
Australia
1 day using the app
Logbase replied February 26, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

January 30, 2025

very useful app, specially for a food service business where items have different fulfilment type

Uncle Pinoy
United Kingdom
23 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 25, 2025

Excellent Customer Support !! I had a wierd issue come up and contacted support via chat. It was a code issue and cleaned up in less than 5 minutes. Total support call time in chat was about 15 minutes total. Color me impressed.

UPDATE: I had to call again, and Jenifer helped me this time. These folks are just amazing.

Fresh-Food 2U
United States
About 9 hours using the app
February 5, 2025

Jennifer saved my life, amazing, helpful and so friendly!

Palena Fresh
Australia
About 2 months using the app
Logbase replied February 11, 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 3, 2025

The chat box is always very helpful!

City Blossoms
United States
About 2 years using the app
Logbase replied February 11, 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 18, 2024

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.

Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

Linda's Kitchen
United States
About 1 year using the app
Logbase replied December 10, 2024

Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.

December 30, 2024

Subi was really helpful and appreciate her prompt response

The Cinnamon Kitchen
India
12 months using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.