Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.

December 3, 2024

Barath was excellent, very knowledgeable and patient with me!

KORA
United States
11 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 3, 2024

This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.

Baby Shower Plate
United States
7 days using the app
Logbase replied December 4, 2024

Thank you for sharing your feedback-We value your input, so please feel free to share any feedback you may have!

September 16, 2024

The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!

Sugarmoo
United Arab Emirates
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 10, 2024

quick response, very helpful, and fixed the problem straight away!

Kirkbright Seafood
Australia
27 days using the app
Logbase replied November 12, 2024

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

January 2, 2025

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Prime fuel kitchen
United States
About 9 hours using the app
December 16, 2024

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

UrbanFindr
Singapore
About 15 hours using the app
September 10, 2024

The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!

L'AB DolceSalato
Italy
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 12, 2024

Great app and great customer service by Siva Logbase and Subiksha to help me set up the app.

Fort Negen
Netherlands
21 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 30, 2024

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Rosewall Bakery
United Kingdom
1 day using the app
October 29, 2024

Barath was great. Very helpful and thorough

Creme Cream Puffs
Canada
About 2 years using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.