Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

March 21, 2022

Great customer service. All questions answered and lots of help in implementing solutions that were effective and targeted to my business.

Four All Ice Cream
Canada
Over 1 year using the app
November 20, 2020

So regardless of the app itself, which I am loving so far after working through the setup, the support is AMAZING and makes this app the best out there. Honestly, I am confident in using this app moving forward simply because of the wonderful support provided. I went into the free support zoom meeting with one question and ended up getting help optimizing the app beyond what I thought was possible. Thank you all for this app and your continuous support!

Happy Day Juice Co.
United States
Over 1 year using the app
March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Killruddery Pizza Shed
Ireland
About 1 year using the app
Logbase replied March 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

Edited February 19, 2024

I had a very helpful setup zoom call with Vinduja. He was very patient and set the app up perfectly. Thank you.

Superette Store
United Kingdom
Over 1 year using the app
November 24, 2022

Sudhan was very helpful, he took time to help me with my holiday schedule on zoom, it was very quick! Thank you!

Boucherie Édouard et Léo
Canada
About 1 year using the app
June 29, 2022

The representatives are very helpful in resolving any issues I have with the app. Always fast and reliable response.

Purvey'd
United States
About 1 year using the app
July 1, 2021

Excellent app, has transformed how I manage pickups, deliveries and shipping. Highly recommend. Many thanks to Savin & Annie who helped set up the app and ensured everything was running smoothly. Great tech support which is greatly appreciated.

Hibiscus Coast Party Hire
New Zealand
About 1 year using the app
April 20, 2022

Amazing app and team behind it. They REALLY know how to manage complex shipping and make it super-simple for the customer. Support is brilliant.

Flowers By Alice & Potso Botanic
Australia
About 1 year using the app
Edited April 18, 2023

Super application est très bien, On peut combiner plusieurs points de retrait et de la livraison avec des spécificités pour chacun des points de retrait.
Gros plus : le SAV. Vous avez le moindre problème, on vous répond dans les 5 min. Le problème est entièrement pris une charge, quitte à passer par une visio.
Merci à Annie pour sa disponibilité, réactivité et surtout efficacité !

La Fourmilière
France
About 1 year using the app
November 9, 2020

We have received really great support from this app and it does everything we need it to do. Very helpful!

OMBRA Pastificio & Alimentari
United Kingdom
About 1 year using the app