Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

August 20, 2021

Good app.Good team.And good experience!
I like this app, when I install it, I got the help form the team immediatly!
Not only to solve my problem,but also do some good works for me!
Really good experience!

ozfitting
Australia
9 months using the app
March 22, 2024

very helpful costumer care sudan , thakyou

PARTY STATION
Saudi Arabia
3 months using the app
Logbase replied March 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 2, 2023

Very helpful intro of the Pickeasy app by Veena. She was very thorough in understanding what we needed. We're very happy with the initial set up and look forward to hearing back on the enhancements we'd suggested to help us and others. Suggested enhancements: 1) allowing 2 local delivery options so customers from the same postcode can have the option to either pick a specific delivery time slot or just deliver to me ASAP. 2) integration with subscription apps such as Seal so customers can select a repeat delivery time slot e.g. 4-6pm on the first Monday of the month.

memphiesonline
United Kingdom
8 months using the app
Logbase replied November 3, 2023

Your outstanding review and the priceless feedback you've shared mean a lot to us. We're dedicated to channeling your input to our development team, who will carefully consider it as we work towards making improvements in our future updates. Your support is vital, and if you have any more insights or suggestions, please feel free to share them with us, as we're continuously striving to enhance our services based on your input.

March 8, 2021

This app is great, I recommend it. I really appreciate the customer service. Support staff are very knowledgeable and helped me numerous times!

BackWerk SCS Vösendorf
Austria
8 months using the app
December 12, 2023

Great app that suits our needs. And excellent support, when help is needed.

Mál Hoyvík
Faroe Islands
8 months using the app
Logbase replied December 14, 2023

We sincerely appreciate the time you've taken to share your valuable feedback. We are truly grateful to learn about your positive experience with our services. Thank you so much for your support.

February 2, 2022

Super helpful! Sreeman was excellent and knowledgeable. He helped me with all my needs and questions.

MOC Home AU
Australia
8 months using the app
October 19, 2021

This app is working really well for my small business which relies a lot on local deliveries and pickup. Siva has been extremely helpful in the setup and guiding me through everything, him and his team are always there to help.

Marcassie Farm Kitchen
United Kingdom
8 months using the app
October 23, 2023

Sudhan was extremely helpful with the delivery app called Pickeasy.

All Things Empanada
United States
8 months using the app
Logbase replied October 24, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 25, 2022

This app is great for keeping your pickup schedule organized! The customers can choose their pickup location, date, and time (if needed) all in one place so it really helps to limit your manual work. The customer service by Siva was outstanding! Because I'm not very good with technology and I had very specific needs to accommodate my store, I was honestly starting to panic. However, he guided me and took care of all the issues I was dealing with from his end and solved it within one quick zoom call. LogBase's customer service team is unmatched - it was the most stress-free trouble shooting call I've been on.

shopgoldencloud
Canada
8 months using the app
September 27, 2023

I had an excellent experience with Febin. I needed some help with the app and he jumped right in and took care of it for me. What an easy process. So thankful for his patience with me since I really had no idea what I was doing.

Razzle Dazzle Cupcakes
Canada
8 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.