Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

July 5, 2023

Great App, greater service! The Support is very helpful and responds very quick. Thank you siva for your amazing help

Feasts of Eden
Germany
7 months using the app
Logbase replied July 5, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

September 28, 2023

Rahul and Vindu were very helpful and patient. They took time to explain and help me resolve my issue. Amazing Service

Amrita's Artisan Bakeology
Singapore
7 months using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Chefs on Wheels
Australia
7 months using the app
Edited October 7, 2021

Great customer service, very helpful and patient and were able to customise the app to my needs. Highly recommend!

Sugar Dose Boxes
Australia
7 months using the app
Edited January 29, 2024

This app is exceptional, and their support team is simply outstanding.
From seamless functionality to personalized assistance, they have surpassed all expectations. The app itself sure is still under development but you can tell your requirements to their support team and they will give you what you want. More power logbase team. I wish you all the best.Vinduja was amazing!

thanks a lot.

Heva Gifts
Malaysia
7 months using the app
Logbase replied June 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

April 29, 2023

Dinesh was great to work with and help me out a ton with a setup problem I was having. I will defiantly reach out to them for further assistance.

Patriot Laser Works
United States
7 months using the app
Logbase replied April 29, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your requirements and we look forward to serving you again in the future.

January 24, 2024

The customer service agent was very patient and helped me solve our issue with blocking out dates for a product.

Oh Happy Treats
Ireland
6 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

April 7, 2024

All my requests were actioned within minutes.The best customer service experience I have had in a while!

Therese Lum
Australia
About 1 month using the app
Logbase replied April 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited June 20, 2024

Vinduja was great and resolved an issue we had quickly, even after realizing the issue wasn't coming from PickEasy, but an older app we used to have. Kavishan was very helpful as well.

The Flower Trail
United States
4 months using the app
Logbase replied March 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 6, 2022

Very happy with the customer service and help provided by Annie. She resolved my issues very quickly.

Velicious
Australia
7 months using the app