Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,097)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

June 6, 2024

Nandhini & Dhina was great and we really enjoyed their service. Great service. Thanks.

Benty Flowers
Australia
29 days using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 10, 2022

Excellent app and easy to use. Best part is the customer service. I scheduled a zoom meeting which lasted about 30 minutes. I shared my screen and let them take control, they helped me set everything up on my store and I will continue to work with their app. Also did I mention it is extremely affordable ? $$$

MacaronClub
United States
9 months using the app
August 20, 2021

Good app.Good team.And good experience!
I like this app, when I install it, I got the help form the team immediatly!
Not only to solve my problem,but also do some good works for me!
Really good experience!

ozfitting
Australia
9 months using the app
March 8, 2021

This app is great, I recommend it. I really appreciate the customer service. Support staff are very knowledgeable and helped me numerous times!

BackWerk SCS Vösendorf
Austria
8 months using the app
November 2, 2023

Very helpful intro of the Pickeasy app by Veena. She was very thorough in understanding what we needed. We're very happy with the initial set up and look forward to hearing back on the enhancements we'd suggested to help us and others. Suggested enhancements: 1) allowing 2 local delivery options so customers from the same postcode can have the option to either pick a specific delivery time slot or just deliver to me ASAP. 2) integration with subscription apps such as Seal so customers can select a repeat delivery time slot e.g. 4-6pm on the first Monday of the month.

memphiesonline
United Kingdom
8 months using the app
Logbase replied November 3, 2023

Your outstanding review and the priceless feedback you've shared mean a lot to us. We're dedicated to channeling your input to our development team, who will carefully consider it as we work towards making improvements in our future updates. Your support is vital, and if you have any more insights or suggestions, please feel free to share them with us, as we're continuously striving to enhance our services based on your input.

February 2, 2022

Super helpful! Sreeman was excellent and knowledgeable. He helped me with all my needs and questions.

MOC Home AU
Australia
8 months using the app
October 19, 2021

This app is working really well for my small business which relies a lot on local deliveries and pickup. Siva has been extremely helpful in the setup and guiding me through everything, him and his team are always there to help.

Marcassie Farm Kitchen
United Kingdom
8 months using the app
October 23, 2023

Sudhan was extremely helpful with the delivery app called Pickeasy.

All Things Empanada
United States
8 months using the app
Logbase replied October 24, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 25, 2022

This app is great for keeping your pickup schedule organized! The customers can choose their pickup location, date, and time (if needed) all in one place so it really helps to limit your manual work. The customer service by Siva was outstanding! Because I'm not very good with technology and I had very specific needs to accommodate my store, I was honestly starting to panic. However, he guided me and took care of all the issues I was dealing with from his end and solved it within one quick zoom call. LogBase's customer service team is unmatched - it was the most stress-free trouble shooting call I've been on.

shopgoldencloud
Canada
8 months using the app
May 2, 2023

amazing and very helpful. highly recommended. Janani was really helpful during the set up and explain the detials well.

Common Love Sydney
Australia
8 months using the app
Logbase replied May 3, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.