Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,098)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

February 18, 2022

Amazing App, and even better customer service. I was able to have a same day zoom call with the developers and have a complete set up done for me via screen sharing, it was so easy, and so helpful. We were able to streamline all of our inventory to one warehouse location even though we have several different pick up locations. Can't say enough great things, you need this.

Truly Lifestyle Brand Inc.
Canada
7 months using the app
June 16, 2022

Great use in our store and easy to navigate! Customer support was fantastic. Janani R. of Customer Support was quick to respond in the chat, provided links, then initiated a Zoom call to personally resolve our issues.

halfsaints
Philippines
7 months using the app
July 5, 2023

Great App, greater service! The Support is very helpful and responds very quick. Thank you siva for your amazing help

Feasts of Eden
Germany
7 months using the app
Logbase replied July 5, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app
March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Chefs on Wheels
Australia
7 months using the app
Edited October 7, 2021

Great customer service, very helpful and patient and were able to customise the app to my needs. Highly recommend!

Sugar Dose Boxes
Australia
7 months using the app
Edited January 29, 2024

This app is exceptional, and their support team is simply outstanding.
From seamless functionality to personalized assistance, they have surpassed all expectations. The app itself sure is still under development but you can tell your requirements to their support team and they will give you what you want. More power logbase team. I wish you all the best.Vinduja was amazing!

thanks a lot.

Heva Gifts
Malaysia
7 months using the app
Logbase replied June 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

April 29, 2023

Dinesh was great to work with and help me out a ton with a setup problem I was having. I will defiantly reach out to them for further assistance.

Patriot Laser Works
United States
7 months using the app
Logbase replied April 29, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your requirements and we look forward to serving you again in the future.

August 6, 2022

Very happy with the customer service and help provided by Annie. She resolved my issues very quickly.

Velicious
Australia
7 months using the app
November 6, 2020

AMAZING CUSTOMER SERVICE! needed the app to be adjusted for my use as i only ship products not pick up but i still wanted the chosen date function and they did it perfectly. we even had a zoom call where they did all the changes from my screen keeping me informed on all the changes. amazing. cant recommend enough, ive tried so many date apps this one is the best especially since you can change prep time for different products like i needed.

The Adopted Vegan
United Kingdom
7 months using the app