Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

April 5, 2022

Standout customer service -- they were incredibly responsive, timely, and helpful in getting the app integrated with our site. I was able to schedule a virtual meeting same-day for them to do some back-end work to ensure everything worked properly. Highly recommend, not just for the app (it does exactly what we need!), but also for the customer service support.

Bisnonna Bakeshop
United States
20 days using the app
January 27, 2022

Janani was brilliant who I spoke to over zoom was very helpful in helping me get setup. The app is easy to use and very functional. Highly reccomend.

CherryCakes
United Kingdom
19 days using the app
October 30, 2023

The support team is amazing, in particular Ms. Vinduja who was so helpful and so patient to try and resolve the issues I had with setting up the app.

Thank you Vinduja.

Gardenia Greetings
New Zealand
19 days using the app
Logbase replied November 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 24, 2023

great customer support by Rahul & Sharika! very helpful team with immediate support available. Would like to see more features from pickeasy soon!

UC Partner Store
Singapore
19 days using the app
Logbase replied March 24, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

June 5, 2023

Thank you Annie, for explaining the topic we discussed! Your explanations were clear, concise and helpful.

Zyenn Flower
Malaysia
19 days using the app
Logbase replied June 5, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

August 13, 2021

Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend

Collector Wines
Australia
19 days using the app
Edited January 29, 2021

Got the help needed for set-up. Can't wait to use app to make delivery & checkout easier. Thank you!

The Social Rose
Canada
19 days using the app
August 22, 2022

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

dotdotbowl
Singapore
19 days using the app
October 13, 2022

Janani Logbase
とても親切で丁寧かつバグがあっても最後まで付き合って解決してくれました。とても頼りがいがありますし、このアプリはサポートが充実しているためとてもおすすめです。もしバグがあってもテクニカルサポートにすぐ連絡し解決に努めてくれます。

京都八百忠|お持ち帰り・デリバリー
Japan
17 days using the app
September 27, 2023

I absolutely recommend this app the customer service was so good the support agent was very patience and making everything on my site was working great before leaving. He answered all my questions and even stay on the line with me for over 1 hrs and 3o minutes with shopify customer service. Excellent service!!

Jes Cake & Co
United States
17 days using the app
Logbase replied September 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We look forward to serving you again in the future!