Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

October 20, 2023

Perfect assistance

Roticosi
Belgium
17 days using the app
April 6, 2023

We are delighted with the functionality of Pickeasy and how it makes collection easy for our customers. We could not have done this without the app. Siddarth set this up again for us with ease, making the process friendly and problem-free. Thanks again Siddarth!

Birch Performance
United Kingdom
17 days using the app
Logbase replied April 6, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

September 28, 2022

best app and best service. Super customisable! I have lots of needs with my shipping lead times and locations and the team have worked so hard to find a solution that works and meets all our needs!

HouseofChocolate
New Zealand
17 days using the app
August 23, 2023

Sudhan is a kick-ass helper! He helped set up my Delivery rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page.
Thanks!

SensibleEdibles
United States
17 days using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 8, 2022

App is well made and fairly intuitive. There was one small issue, and customer service came in and fixed the issue within no time. Annie was great! Highly recommended!

Laura's
Canada
16 days using the app
November 1, 2023

Feib did an outstanding job resolving issues and more than anything finding ways to ensure the issue was resolved and that I understood what he did so in the future, I could do it myself.

Guavas Bakery
United States
16 days using the app
Logbase replied November 2, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 8, 2022

easy setup in app. very comprehensive options to choose.
very helpful CS team. quick to respond. highly recommanded

BLOOMS & BLOSSOMS
Hong Kong SAR
15 days using the app
Edited June 14, 2020

Tech support with this app has been fantastic! They are so willing to help with set up. So far the app has been easy to use, and will be so helpful with running my online business.

Local Source E-Market
Canada
15 days using the app
Logbase replied June 14, 2020

Thank you for the wonderful review!

July 26, 2023

We have just begun allowing customers to use the app but we have finished up testing. It functions exactly how we would like, there were a few minor tweaks that we wanted to make (mostly cosmetic) and support was extremely quick and helpful, they even assisted with a web issue we were having completely unrelated to the app!

Niagara Fresh Market
Canada
15 days using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

May 19, 2021

This App is very rich in features, everything we needed for our online restaurant and more. It seemed complicated at the beginning but we clicked on the support/chat button and honestly, their support team was the best support I ever dealt with with any company in the past. They sent a zoom invite, shared the screen, did the demo, and installed and setup everything for us in a very quick and short time and professional manners.
Highly Recommend.

Aragoz Catering
Canada
15 days using the app