Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

June 8, 2020

Fantastic app and wonderful support in helping get the app set up - highly recommended. I'm fairly new to shopify so this support was fantastic

Artisan Market Online
United Kingdom
About 20 hours using the app
Logbase replied June 8, 2020

Thank you for the great review.

September 23, 2020

I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.

ThePastaShoppe
Canada
About 20 hours using the app
September 23, 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Mizzu Flora Singapore
Singapore
About 19 hours using the app
December 2, 2020

I had some initial teething issues with the app (my end as i dont understand liquid as a code) Within afew hours I had a zoom meeting set up, shared my screen and the customer service representative solved them all within the space of 20 minutes. Polite, informative and most importantly very secure when it came to privacy. 10/10 customer service and 10/10 for the app's functionality!

Kims Vegan Cakes
United Kingdom
About 18 hours using the app
July 26, 2022

Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.

goudathymesboards.com
United States
About 10 hours using the app
January 18, 2022

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Tartistry by M
Singapore
About 10 hours using the app
November 17, 2021

This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.

Lemoni
South Africa
About 8 hours using the app
March 22, 2022

If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.

NOURISH Cooking Co.
United States
About 8 hours using the app
October 2, 2020

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

John Bakes Cakes
United Kingdom
About 7 hours using the app
October 29, 2021

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Arie Bakker
Netherlands
About 7 hours using the app