Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

October 9, 2021

This app is really important for online florists because choosing delivery date is very crucial for our customers. A huge shout out to the team, Sree, Siva, Janani and Rajkumar, who had helped me to set up the delivery settings based on our store unique needs. They had also helped us to customise the appearance based on my perfectionism and OCD. Great work! Highly recommend!

SJÖ Flora
Singapore
8 days using the app
January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app
September 4, 2023

Super application ! Avec un service rapide et efficace.
J'ai eu contact très vite avec Janani qui m'a aidé à résoudre mes problèmes.
Je recommande.

Mienimalist
Belgium
7 days using the app
Logbase replied September 13, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

September 15, 2022

It's very easy to use, the customer service is very attentive, and has been helping me change the functions I need. At present, it is very smooth to use. I hope it can be maintained.

RiceVan
United States
7 days using the app
November 13, 2023

Much easier than other apps I've used. Very responsive and solution based and the live chat is with a real person!

FablasIceCream
United Kingdom
7 days using the app
Logbase replied November 14, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 4, 2020

Excellent customer service , I have no words to describe how well I was served .

1000% recommended

EBE 88
United States
7 days using the app
December 8, 2023

Veena was extremely helpful in getting my store set up exactly as needed. I greatly appreciate her help and would recommend this app to anyone who needs a pick up/delivery calendar.

Bao Bao Buns
United States
7 days using the app
Logbase replied December 9, 2023

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.

Edited November 3, 2021

The customer support here is second to none. Siva has been a dream to work with. He's always so quick to answer my questions and even better yet - you can work with them live on a call. I had so many issues with integrations of other apps and he solved them all. HIGHLY HIGHLY recommend this app, as you will be supported the whole way through

hanson road
Canada
7 days using the app
July 14, 2023

Dhana spent a great deal of time helping us to configure the set up. Jumped on a zoom call straight away and was very helpful. Thank you

Strings Direct GB
United Kingdom
7 days using the app
Logbase replied July 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 1, 2023

This app is exactly what I was looking for. Their customer support is so so good. A must have.

Lavanta Luxury
India
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.