Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,092)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.

November 28, 2024

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond.
Thank you

The Fresh Fish Shop UK
United Kingdom
About 2 years using the app
Logbase replied December 1, 2024

Thank you for taking the time to share your feedback-we truly appreciate your support and are thrilled to know we could make your experience a positive one:)

Edited November 4, 2024

Sudhan ravi helped me rearrange my store pick-up times because I had to change my hours for Thanksgiving. In less than 10 minutes my store was ready to take holiday sale orders. I could not have done it without him!

Sweet Pea's Pies
United States
Over 1 year using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 21, 2024

Very great addition to my website. The support team is always quick to respond to my questions and resolve any issue I may have.

Pink Bakery by Ange
Philippines
Over 3 years using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 29, 2024

I am very happy that I picked PickEasy for our on-site appointment scheduler. We have a very unique business and the customization capabilities and the easy of updating our availability for pickup has been immensely valuable to our business. Unlike with Shopify, the Customer Support is very responsive and helpful. Using the chat feature I can count on a quick resolution to any issue I may have.

Twin Cities Crickets
United States
7 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 23, 2024

Very helpful zoom call with Subi, she was able to address the issue quite efficiently

Restaurant Sur Mer
France
Almost 4 years using the app
October 15, 2024

By far the best customer support on Shopify App Store. Also impeccable functionality and super useful solution too many problems.

Highly recommended!

dishbee
Germany
Over 1 year using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 23, 2024

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

Revland Outdoor Living
United States
22 days using the app
December 11, 2024

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition.

From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information.

What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs.

As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience.

In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

KUEVINGS Co.
Malaysia
12 days using the app
Logbase replied December 12, 2024

Thank you so much for your amazing review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind feedback!

November 18, 2024

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.

Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

Linda's Kitchen
United States
About 1 year using the app
Logbase replied December 10, 2024

Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.

December 17, 2024

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

Natural Born Pets
South Africa
23 days using the app