Plex: Delivery Estimation Date

Plex: Delivery Estimation Date

Reviews (217)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    190
  • 4% of ratings are 4 stars
    9
  • 3% of ratings are 3 stars
    6
  • 2% of ratings are 2 stars
    4
  • 4% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for providing clear and accurate delivery estimates on product pages, which enhances customer satisfaction and reduces cart abandonment. It features robust customization options to match store themes and supports diverse inventories. The interface is user-friendly, ensuring easy setup and seamless performance without slowing down the store. It also offers various language options and regional customizations for international markets. Exceptional customer support, particularly from individuals like Razin, is frequently praised for responsiveness and effectiveness in resolving issues and optimizing app performance. Merchants consider it a cost-effective solution that significantly improves customer experiences and sales efficiency.

October 30, 2020

i've just tried the free version! it is ok but there are some bugs as it disapear from time to time from the store... i'm still trying it

Bijouterie Laila
Morocco
Over 1 year using the app
June 30, 2021

Very good app if you have a limited amount of products. If you have more products like our store it is very hard to maintain delivery times. (For example no select all button available and limited options to filter.) Asked the customer service team twice to help me but never got a reply. Considering to look for another app now.

LuxLiv Interiors
Germany
11 months using the app
Pleximus replied July 2, 2021

Thank you for writing your review and for providing your feedback to us here.
Right now our app does not have too much filter functionality. We have noted down your request so that we may consider this in future app updates. Thank you for your input.

February 3, 2021

Its a good app that looks smart but it has some major flaws: 1) It counts Saturday and Sunday as a delivery day even if you have Saturday and Sunday as a non-working day. This means that if a customer places an order on Friday and you have a 3-day delivery window it states Monday as the delivery day when it should be Wednesday.
2) You can't change the placement of where the delivery estimate appears on the product page and it appears too close to the product body text. I believe further coding is required for this but I am not a coder. I have written to the developer twice on the above points and support is slow and not very helpful. I'm still waiting 3-days later for a response to my last email.

Auto Junk UK
United Kingdom
7 months using the app
January 4, 2021

I like this app but she didnt let me set Delivery by date day to. I like to set a day with out counting function. All the rest is perfect

ClickExpress
Portugal
2 months using the app
Edited September 17, 2020

It is a basic order delivery estimate app which says "delivered within X days" but if your item sells out and you allow backorders/preorders, this will not work.

Great potential since they said that they are working on a solution on this. However, I really do think that support can be improved.

Looking forward to your new features that will include that function.

THE LIVING MODE
Singapore
1 day using the app
March 3, 2024

Wasparfumgroothandel
Belgium
11 minutes using the app
Pleximus replied March 6, 2024

Thank you for taking the time to leave feedback. We value all feedback, whether positive or constructive, as it helps us improve our products and services. You rated us with three stars. Could you please provide more details about your experience and what aspects you feel could be improved? Thank you for helping us strive for excellence. Support email: shopihelp@pleximus.com

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