OrderEditing.com
- Pricing
-
From $39/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (255)
- Developer
- Order Editing
Featured images gallery
Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses`
Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address, show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps.
- Self-service address, product, shipping method, discount code, and order cancel
- Automatically flag bad addresses and offer smart suggestions post-purchase
- Create post purchase one-click upsells and personalize the recommendations
- Customers edits update the original order number for a seamless experience
- 100+ integrations with fulfilment, shipping, fraud, and subscription apps
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Brightpearl
- Shipstation
- Celigo
- Fulfil.io
- NetSuite
- Microsoft Dynamics 365
Categories
Customization
Offers and recommendations
Pricing
0-1,000 orders
$39 / month
or $399/year and save 15%
- Access to every feature
- One Click Upsell (replace $50/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Choose your editing deadline
- Access to every integration
- Confirmation emails resent after edits
7-day free trial
1,000-2,500 orders
$99 / month
or $999/year and save 16%
- Access to every feature
- One Click Upsell (replace $100/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- + Checkout Upsell (replace $100/mo apps)
- Access to every integration
- Confirmation emails resent after edits
7-day free trial
2,500-5,000 orders
$199 / month
or $1,999/year and save 16%
- Access to every feature
- One Click Upsell (replace $150/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- + Checkout Upsell (replace $100/mo apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
14-day free trial
5000-10,000 orders
$399 / month
or $3,999/year and save 16%
- Access to every feature
- One Click Upsell (replace $400/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- + Checkout Upsell (replace $100/mo apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its ability to allow customers to self-edit orders, reducing support tickets and enhancing operational efficiency. It offers configurable settings for editing rules and seamless integration with 3PL and shipping software. The app also features built-in upsell options that significantly boost revenue. Merchants appreciate the reliable support team that continuously improves the app, enhancing customer satisfaction and upsell opportunities.
Order Editing does what it says on the tin, allowing customers to correct and amend errors in the shipping address, cancel their orders if they need to, add or remove products. Also it works with our 3PL integration even though the 3PL software pulls our orders the moment they are placed (by delaying the order on our side not the WMS side if you're wondering how). That would be enough. However it also then pays for itself many times over by enabling post-purchase upsells. Upsells which do not reduce conversion rate! And if that were not enough, if you're on the Plus plan as we are then you get direct slack access to the app developers who are incredibly helpful and responsive and who somehow manage to cover all timezones among their small team! Well done OE team you've created an app that solves a customer pain point while paying for itself
A great app with fantastic support. The revenue we've created form using Order Editing is crazy, and how native it looks on our site is a major reason we love the app so much.
110/10 customer service. Extremely friendly, prompt, kind and helpful. Application is easy once you get the hang of it. But when you need assistance, they're on it right away and respond within the day and usually fix it for you if they have the permissions. Do recommend.
Support
App support provided by Order Editing.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Payments, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data, browsing behavior, or tags you've added to customers
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Edit products
Inventory, products, product listings, or collections
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Edit orders
All order details, assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, draft orders, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts or store credit account transactions
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Edit store analytics
Pixels
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View Shopify Payments
Shopify Payments disputes
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Edit Shopify Functions
Access for payment customizations or cart transforms
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Edit your Online Store
Metaobject definitions, metaobjects, theme, checkout page, or pages on your Online Store
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Edit Shopify admin
Files
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Edit other data
Shopify Markets settings, checkout branding settings, locales, locations, translations, inventory of products and their variants, product in-store pickup availability and locations, product tags, selling plans, Online Store navigation, purchase options, or Payment Terms
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