Reviews (254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for allowing customers to self-edit orders, enhancing operational efficiency and customer satisfaction. It supports adding products, changing addresses, and applying discounts, which helps reduce support tickets and boost upsell revenue. The app integrates well with other systems and maintains accurate operation updates. Merchants also praise the responsive and effective support team.
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Great concept for an app and am sure it will grow and develop even further. Set up was easy and support from the team has been fantastic when needed, a couple of small teething issues but overall has largely reduced our customer service tickets for simple address changes
Right from the first day this app has reduced the workload for our Customer Service team by allowing customers to change their order details. Also great support from Hamish to get us started.
Only reason for giving 4 stars is because the order upsell features could be improved.