Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling customers to edit their orders post-purchase, such as updating shipping addresses or adding items, which enhances customer satisfaction and improves shipping accuracy. The app also allows adding discounted items before dispatch, boosting sales. Merchants praise its intuitive design, seamless integration, and exceptional customer support, noting the responsive and helpful support team.
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A few teething problems but Hamish and the crew are super responsive and couldn't be more helpful to troubleshoot. Not sure if it will be beneficial moving forward but sticking with it for the moment :-)
Right from the first day this app has reduced the workload for our Customer Service team by allowing customers to change their order details. Also great support from Hamish to get us started.
Only reason for giving 4 stars is because the order upsell features could be improved.