Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for allowing customers to self-edit orders, significantly reducing support tickets and increasing order value with upsell features. It offers robust functionalities like editing shipping addresses and changing order sizes. The seamless Shopify integration and a responsive support team enhance user experience and operational efficiency, minimizing the need for manual order management.
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How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER
This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.
Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.
What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.
Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend
So grateful for the great minds behind this app. It used to be a real pain to address last-minute changes in orders or mistakes in delivery addresses. Hamish and the team have been incredibly helpful with the app setup. Thank you heaps, and well done on solving a significant pain point for e-commerce businesses!
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Super helpful set up, really looking forward to seeing how the customer uptake is. Support was outstanding.
Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!
Hamish was so helpful in assisting our company get order editing up and running. The program looks fantastic and we're excited to offer this service for our customers!