Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for enabling customers to self-edit orders post-purchase, reducing customer service needs and enhancing satisfaction. It allows for modifications like address changes, item additions, and shipping upgrades, improving revenue through upselling. The app is noted for its intuitive features and seamless integration, leading to fewer support tickets and reduced operational workload. Support from the app's team is responsive and effective in ensuring smooth operations.
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The onboarding was a breeze, the team made the implementation super easy, only took 10 minutes.
Hamish and the team have been incredible with the set up! Such a great app, has saved us heaps of time. Highly recommend!
Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.
Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.
Can highly recommend this to any Shopify implementation.
What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.
Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda
Awesome app! Super helpful team. Installed and set up within minutes. Thankyou Hamish
Awesome app! Amazing assistance. Highly reccomended
Excellent technology and customer service, highly recommend!
There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.