Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer support tickets by enabling self-service order edits, such as address changes and cancellations. It enhances operational efficiency and increases average order values with upselling features. The user-friendly interface supports multicurrency options, making it ideal for international stores. Merchants also appreciate the reliable performance during high volumes and the responsive support team for setup and troubleshooting. Regular updates further improve the experience.
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Excellent technology and customer service, highly recommend!
Hamish was great in getting up set up and we have seen a HUGE reduction in customers ordering the wrong size of selecting the wrong delivery option. It has helped improve our customer journey definitely!
Such a good app. Specially the customer support is amazing and very responsive. I highly recommend this app.
Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!
There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.
I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!
I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.