Reviews (206)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer support tickets by enabling self-service order edits, such as address changes and cancellations. It enhances operational efficiency and increases average order values with upselling features. The user-friendly interface supports multicurrency options, making it ideal for international stores. Merchants also appreciate the reliable performance during high volumes and the responsive support team for setup and troubleshooting. Regular updates further improve the experience.

June 20, 2024

Excellent technology and customer service, highly recommend!

Salt of the Earth
United States
About 1 hour using the app
June 26, 2025

Mystershirt
Belgium
21 days using the app
April 17, 2025

Saaren Taika Shop
Finland
4 months using the app
January 14, 2025

Namie Home
United Kingdom
25 days using the app
October 27, 2024

Fox & Fallow
Australia
14 days using the app
November 22, 2024

Hamish was great in getting up set up and we have seen a HUGE reduction in customers ordering the wrong size of selecting the wrong delivery option. It has helped improve our customer journey definitely!

CAPO | Meaning Behind The Brand
United Kingdom
About 1 month using the app
October 2, 2024

Such a good app. Specially the customer support is amazing and very responsive. I highly recommend this app.

JERSEYS4ALL
France
18 days using the app
April 14, 2024

Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!

Integrous Wellness
United States
26 days using the app
November 13, 2023

There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.

Goons Store
Australia
15 days using the app
September 3, 2023

The Pinnacless
Malaysia
24 minutes using the app
August 31, 2023

I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!

Glass Prophets
Australia
24 days using the app
Edited July 27, 2023

I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.

StephBeautyWorld
United Kingdom
1 day using the app