Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for allowing customers to self-edit orders, significantly reducing support tickets and increasing order value with upsell features. It offers robust functionalities like editing shipping addresses and changing order sizes. The seamless Shopify integration and a responsive support team enhance user experience and operational efficiency, minimizing the need for manual order management.
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Great app - Hamish was extremely helpful and accomidating. Would recommend.
Works perfectly. Great experience for the merchant, even better for the customer. Highly recommend this app.
The app has been amazing and really made things easier for our CX team. Ran into a few issues setting up and Hamish jumped on a call with us to solve them asap. Great support, great app. Plus helps drive extra revenue.
Saving us so much time with order edits. The team is great to work with, and very responsive. Highly recommend!
WOW! Great App - and unbelievable support. Fast to respond, 24/7 it felt like. Great results from the app and such good support
This app is a must have and creates a win/win where customers can easily change their errors and update order details, without the need to contact your customer support. The developers go above and beyond and we had a few initial challenges which they addressed swiftly.
Hamish and the team have been amazing to deal with, and always very prompt! both with the onboarding and post implementation support. Well done, highly recommended.
Great support from Kiril and Hamish on getting the app implemented and onboarding. They were really quick on getting issue resolved and responsive on all our queries even with the time difference.
Hamish and his team have been amazing with setting this app up. It has saved me a lot of administrative time as well as helping my customers get more in their order which also increases my AOV. Support has also been amazing. Thanks team!
The boys at Order Editing have created a very incredible product. It both reduces costs and most importantly time spent editing shipping addresses for customers, whilst driving revenue through its upsell capabilities. Its seamless and an extension that just does its thing and gets result.
A must have for all Shopify stores.