Order Fulfillment Guru

Order Fulfillment Guru

Reviews (109)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

September 12, 2023

Great App! Really helps cut time in operational stuff. Love it

Cake Sex Shop
Mexico
15 days using the app
Cork Labs replied September 14, 2023

Thank you for the lovely review. We are always excited to help!

Edited April 14, 2022

Kevin was very helpful helping us to finish up a connection between two shopify locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.

Girl Crush Company
United States
14 days using the app
March 24, 2022

I was looking for an app to manage our dropshipping.
This app has good support und looks like is matching our needs
thanks <3

vincitos
Germany
14 days using the app
Cork Labs replied March 24, 2022

Thank you so much for the review. We are happy to help. Please don't hesitate to let us know if there's anything else you'd need.

April 22, 2021

App support provided excellent and timely help with setup. Very excited about the order splitting and Shipstation integration.

Experimental Farm Network Seed Store
United States
10 days using the app
Cork Labs replied April 22, 2021

Thanks so much for the lovely review! We really enjoyed helping you and let us know if you have any additional questions.

August 9, 2021

I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.

SawHaul
United States
10 days using the app
Cork Labs replied August 9, 2021

Thank you for the lovely review. Please let us know if you have any other questions.

April 27, 2022

Leaving two 5 star reviews as we had 2 'child stores' created, to overcome the challenges we were facing with getting Shopify to be able to know which orders to send to which of our warehouses. This app has solved the problem and removed the stress of our main US warehouse having to manually push orders through to our UK warehouse. Thank you to all at Cork Labs for working hard behind the scenes so that we don't have to.

US - Spidermind Games
United Kingdom
8 days using the app
Cork Labs replied April 27, 2022

So happy to help out. Let us know if you need anything else.

February 22, 2022

Order Fulfillment Guru does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.

Golf Course Lawn Store
United States
7 days using the app
Cork Labs replied February 22, 2022

Thank you so much for the lovely review. We are happy to help as always.

January 24, 2022

Kevin was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!

Nocturne
United States
6 days using the app
Cork Labs replied January 24, 2022

Thank you so much for the lovely review. We are always happy to help!

March 14, 2022

Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Cork, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.

Thomas Lee Sheets
United States
3 days using the app
Cork Labs replied March 14, 2022

Thank you so much! We are always happy and excited to help!

September 8, 2020

This review is for the support team behind the app. They were gracious with their time to step through the product set up with me to make sure the products align with the vendors in my app. I've had this app installed for 3 weeks now, and the order notifications to my vendors have been running smoothly.

Shoe Fest
United Kingdom
3 days using the app