Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 1, 2023

OFG saved us during our busy holiday season! We had thousands of orders coming through Shopify that could not be properly split-fulfill between our two warehouses. We were having to manual update each one. OFG not only provided the application to automate the process but they provided fantastic customer service a long the way. No problem was ever too big or too small to be addressed respectfully and timely. We are very grateful for their services!!

IBEX
United States
3 months using the app
Cork Labs replied February 1, 2023

Thank you for the lovely review. We are always excited to help!

September 28, 2023

we've been having problems routing orders for a product that needs to be fulfilled in 2 separate locations, I've created shipping zones but it's still not working properly. I talked to Shopify support several times in the last few months, we tried Flow but the issue persists. And I was told that there's just simply nothing that can be done.
So far, this app has resolved this issue. And it only took me less than 5 mins to program the order routing!

Apex Rise
United States
Cork Labs replied September 29, 2023

Thank you! We are glad our app can help. Let us know if you have any other questions.

July 17, 2023

I absolutely love this app! The app works exactly as described without any hiccups whatsoever. Im syncing products with other stores and the orders are flowing into their stores seamlessly. When installing, Kevin did a video call to help me set up the app which made it super simple. If I have any question whatsoever, Kevin and his team reply back within a few minutes. Highly recommended for any store owner doing dropship!

Evolve Fit Wear
United States
3 months using the app
Cork Labs replied July 18, 2023

Thank you for the lovely review. We are excited to help!

January 17, 2023

This app gives us the potential to create easily manageable fulfillment strategies that would usually take far too many manhours to be practical. Support is very helpful. There are a few things about how it works that we'd like to see some changes to, at least as 'optional'. But overall, a fantastic tool with extraordinary functionality.

J&R Bicycles, Inc.
United States
25 days using the app
May 22, 2023

Assigning orders to different warehouses/locations in Shopify is surprisingly difficult (hopefully that changes in the future), but this app makes it possible and works well. More significantly, the support provided by Kevin is both very responsive and helpful in terms of solving problems that arise (between different 3PLs, shopify and the app, there's more complexity than one would think).

True Places, Inc.
United States
2 months using the app
Cork Labs replied May 22, 2023

Thank you! We are always excited and happy to help!

October 13, 2022

We were looking for an app to help us automate our fulfillment process and Order Fulfillment Guru has been working really well for us! The support team is extremely hands-on and accommodating, and assisted us with our many requests. We work with a lot of small businesses, so they've also been enjoying how they can fulfill orders autonomously.

Industrie Africa
Mauritius
5 months using the app
Cork Labs replied October 14, 2022

Thank you for the lovely review! We are happy to help as always

May 8, 2023

Kevin has been nothing short of a blessing in helping us set up our side of the app! He responded with all the answers I was looking for and in a timely manner. He saved us a lot of time and a lot of error. I knew it wasn't the most impossible task, just needed some hand holding. Thank you Kevin! Looking forward to continuing working with Order Fulfillment Guru.

The Travel Studio
United States
About 2 months using the app
Cork Labs replied May 8, 2023

Thank you for the lovely review. We are very excited to help!

Edited May 18, 2023

This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.

CD Projekt Red Gear Store
United States
About 1 month using the app
Cork Labs replied May 18, 2023

Thank you for the suggestion. We'll look into possibly incorporating that info.

March 20, 2023

I've used a couple of different order fulfillment apps to connect shopify stores over the years and this is the first one I'm actually satisfied with. The interface is great, it's easy to set up and it's actually reasonably priced unlike some.

Session Goods
United States
10 days using the app
Cork Labs replied March 20, 2023

Thank you so much! We really enjoyed working with your team and are always happy to help!

March 1, 2023

If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!!

Bonus, the support has been awesome so far :)

Off Grid and Marine Energy
Canada
8 days using the app
Cork Labs replied March 1, 2023

Thank you for the lovely review. We are so excited to help!