Order Fulfillment Guru , 91 reviews
OFG saved us during our busy holiday season! We had thousands of orders coming through Shopify that could not be properly split-fulfill between our two warehouses. We were having to manual update each one. OFG not only provided the application to automate the process but they provided fantastic customer service a long the way. No problem was ever too big or too small to be addressed respectfully and timely. We are very grateful for their services!!
Thank you for the lovely review. We are always excited to help!
we've been having problems routing orders for a product that needs to be fulfilled in 2 separate locations, I've created shipping zones but it's still not working properly. I talked to Shopify support several times in the last few months, we tried Flow but the issue persists. And I was told that there's just simply nothing that can be done.
So far, this app has resolved this issue. And it only took me less than 5 mins to program the order routing!
Thank you! We are glad our app can help. Let us know if you have any other questions.
I absolutely love this app! The app works exactly as described without any hiccups whatsoever. Im syncing products with other stores and the orders are flowing into their stores seamlessly. When installing, Kevin did a video call to help me set up the app which made it super simple. If I have any question whatsoever, Kevin and his team reply back within a few minutes. Highly recommended for any store owner doing dropship!
Thank you for the lovely review. We are excited to help!
This app gives us the potential to create easily manageable fulfillment strategies that would usually take far too many manhours to be practical. Support is very helpful. There are a few things about how it works that we'd like to see some changes to, at least as 'optional'. But overall, a fantastic tool with extraordinary functionality.
Assigning orders to different warehouses/locations in Shopify is surprisingly difficult (hopefully that changes in the future), but this app makes it possible and works well. More significantly, the support provided by Kevin is both very responsive and helpful in terms of solving problems that arise (between different 3PLs, shopify and the app, there's more complexity than one would think).
Thank you! We are always excited and happy to help!
We were looking for an app to help us automate our fulfillment process and Order Fulfillment Guru has been working really well for us! The support team is extremely hands-on and accommodating, and assisted us with our many requests. We work with a lot of small businesses, so they've also been enjoying how they can fulfill orders autonomously.
Thank you for the lovely review! We are happy to help as always
Kevin has been nothing short of a blessing in helping us set up our side of the app! He responded with all the answers I was looking for and in a timely manner. He saved us a lot of time and a lot of error. I knew it wasn't the most impossible task, just needed some hand holding. Thank you Kevin! Looking forward to continuing working with Order Fulfillment Guru.
Thank you for the lovely review. We are very excited to help!
This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.
Thank you for the suggestion. We'll look into possibly incorporating that info.
I've used a couple of different order fulfillment apps to connect shopify stores over the years and this is the first one I'm actually satisfied with. The interface is great, it's easy to set up and it's actually reasonably priced unlike some.
Thank you so much! We really enjoyed working with your team and are always happy to help!
If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!!
Bonus, the support has been awesome so far :)
Thank you for the lovely review. We are so excited to help!