Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

March 11, 2022

OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.

Gamer Advantage HQ
United States
Over 1 year using the app
Cork Labs replied March 11, 2022

We have enjoyed working with your team. Looking forward to our continued collaborations.

March 23, 2022

We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.

Onlinetoner
Australia
Over 1 year using the app
Cork Labs replied March 23, 2022

Thank you for the lovely review. We are happy to help and let us know if you need anything else!

September 19, 2022

Kevin and the team has been so responsive and helpful in assisting me to set up the app. Had so many questions back and forth and they were just patient. Highly recommended.

Zanteia
Hong Kong SAR
Over 1 year using the app
Cork Labs replied September 20, 2022

Thank you so much for the lovely review. We are always happy to help.

June 22, 2022

This app has been great. It has been easy to use and it was exactly what I was looking for. The customer service has also been amazing. If I run into any issues, they respond quickly and it is solved quickly too. I highly recommend it.

BuyVeteranOwnedUSA
United States
Over 1 year using the app
May 1, 2023

Great app that allows us to work with multiple vendors in multiple locations. They have A+ customer support. Responsive and always ready to help.

16Submarines
United States
Over 1 year using the app
Cork Labs replied May 1, 2023

Thank you for the lovely review! We are excited to help!

April 22, 2023

The Cork Labs team has shown excellent dedication to help us with a complex brand launch. Their strong, timely communication has been vital. We have also benefitted from their outstanding knowledge of Shopify, our fulfillment provider, and related apps. The app itself has a nice, easy to use interface and is nicely integrated with Shopify's core functionality.

GOLO
United States
About 1 year using the app
Cork Labs replied April 22, 2023

Thank you. We are so excited to help!

January 28, 2022

We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.

Sans
United States
About 1 year using the app
Cork Labs replied January 29, 2022

Thank you for the lovely reply. We are always happy to help, have a great day!

October 22, 2020

We have just started using the app and got great support som Claire when having some questions. Everything works as expected.

HundStil.com
Sweden
About 1 year using the app
Cork Labs replied October 27, 2020

Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.

May 15, 2023

The team at Cork Labs/OFG is amazing. They respond at all hours to make sure everyone is running smoothly. Very happy!

Browze 3PL
United States
About 1 year using the app
Cork Labs replied May 15, 2023

Thanks so much for the review! We are happy and excited to help!

Edited May 18, 2023

This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.

CD Projekt Red Gear Store
United States
About 1 year using the app
Cork Labs replied May 18, 2023

Thank you for the suggestion. We'll look into possibly incorporating that info.