Order Fulfillment Guru
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.
Refine
-
By rating
OFG app is a fantastic app. We have multiple warehouses and OFG app is able to handle our complex order routing logic to send orders to various warehouses. We want to ship from a warehouse that is closest to the customer’s destination. We don’t want to split an order between multiple different warehouses if we can avoid it. The OFG app allows us to prioritize and use the “all or nothing” fulfillment logic.
The Cork Labs team helped us set up expansion stores, one per warehouse. It makes it very easy for WMS to pull orders. Each warehouse only sees their own orders and there is no confusion of pulling orders that are meant for other warehouses.
The app itself has a nice and easy to use interface. Their support is amazing and always available to help. We do a lot of flash sales, and the Cork Labs team is available to make some changes for us and resolve our issues. I believe this is by far the best order routing app for Shopify.
Thank you so much for the amazing review. We are very excited to work with the YoungLA team and will continue to make the app even better.
The Cork Labs team has shown excellent dedication to help us with a complex brand launch. Their strong, timely communication has been vital. We have also benefitted from their outstanding knowledge of Shopify, our fulfillment provider, and related apps. The app itself has a nice, easy to use interface and is nicely integrated with Shopify's core functionality.
Thank you. We are so excited to help!
We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.
Thank you for the lovely reply. We are always happy to help, have a great day!
We have just started using the app and got great support som Claire when having some questions. Everything works as expected.
Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.
The team at Cork Labs/OFG is amazing. They respond at all hours to make sure everyone is running smoothly. Very happy!
Thanks so much for the review! We are happy and excited to help!
This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.
Thank you for the suggestion. We'll look into possibly incorporating that info.
I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!
Thank you so much! We look forward to help you as always.
Amazing support! I asked for some adjustments and the response was quick and exactly what we needed.
Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.
Using this to distribute orders from central shop to several fulfillment shops. Versatile and reliable, and when there's an issue, customer service responds quickly. Pricy, but worth the money.
Thank you for the lovely review. We are always happy to help.
If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!!
Bonus, the support has been awesome so far :)
Thank you for the lovely review. We are so excited to help!