Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

April 14, 2021

I think this app have great potential. So far it's the easiest from what is on the market. Like the simplicity and support. Will recommend this app to all my friends.

FrenchPressCoffee.com
United States
11 months using the app
Cork Labs replied April 14, 2021

Thank you for the lovely review. We are happy to help. Let us know if you have any other questions.

May 7, 2021

Claire was super helpful and patient in the Shopify learning curve. She provided many helpful answers and offered time-saving tips to try to get us up to speed with the nuances of configuring & shipping orders. Great support! Thanks

NourishDoc
United States
10 months using the app
Cork Labs replied May 7, 2021

Thank you for the lovely review. We are happy to help and let us know if you have any additional questions.

January 31, 2022

Very well working app, intuitive to most of my suppliers, very flexible in including updates, great customer service

Visterio
Switzerland
10 months using the app
Cork Labs replied January 31, 2022

Thank you! We are very excited and happy to help!

October 28, 2020

Our store occasionally utilizes 3PL (third-party logistics) fulfillment centers in order to ship to specific countries internationally and the Order Fulfillment Guru application has really helped to streamline our communications, manage inventory, and to fulfil these orders efficiently! On top of that, Claire from the Support Team as well as the Product Team have been fantastic and prompt with their customer support as well as implementing/considering any unique and specific requirements! We would surely recommend this application.

nightcity clothing
United Kingdom
10 months using the app
March 20, 2023

OFG is a great app with excellent support! I would highly recommend it for stores fulfilling orders from multiple locations!

Fame on Central
United States
9 months using the app
Cork Labs replied March 20, 2023

Thank you! We are so excited to be able to help!

September 28, 2023

we've been having problems routing orders for a product that needs to be fulfilled in 2 separate locations, I've created shipping zones but it's still not working properly. I talked to Shopify support several times in the last few months, we tried Flow but the issue persists. And I was told that there's just simply nothing that can be done.
So far, this app has resolved this issue. And it only took me less than 5 mins to program the order routing!

Apex Rise
United States
9 months using the app
Cork Labs replied September 29, 2023

Thank you! We are glad our app can help. Let us know if you have any other questions.

January 3, 2023

Fantastic apps! It resolved my requirements exactly what I want!

Thanks Kevin for your great help and letting me understand your system.

OPHIR’s
United Arab Emirates
8 months using the app
Cork Labs replied January 3, 2023

Thanks for the lovely review. We are always happy to help!

January 9, 2024

We have an extremely specific and complex use case for OFG building an order sharing system into the back end of our site, and were able with some work to make it work. We are happy with the results. Currently implementing some further improvements after a helpful one on one chat as well. Straightforward to use, and responsive support team.

Department 56
United States
7 months using the app
Cork Labs replied January 10, 2024

Thank you! We are excited and happy to help. Let us know if you need anything else.

August 9, 2021

This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!

DRPfit Apparel
United States
8 months using the app
Cork Labs replied August 9, 2021

Thank you so much for the lovely review. We enjoyed working with your team and let us know if you have any other questions.

May 22, 2023

Assigning orders to different warehouses/locations in Shopify is surprisingly difficult (hopefully that changes in the future), but this app makes it possible and works well. More significantly, the support provided by Kevin is both very responsive and helpful in terms of solving problems that arise (between different 3PLs, shopify and the app, there's more complexity than one would think).

True Places, Inc.
United States
7 months using the app
Cork Labs replied May 22, 2023

Thank you! We are always excited and happy to help!