Order Printer Pro: Invoice App

Order Printer Pro: Invoice App

Reviews (1,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the invoicing process, noting its user-friendly interface and extensive customization options that align with brand identity. It automates invoice sending and handles various document types, including customs invoices. The app is also praised for its reliable performance and exceptional customer support, which is responsive and efficient in resolving issues and making real-time template adjustments.

January 9, 2023

Unübersichtlich, Rechnungen werden teils gar nicht erstellt. Für 3 Bestellungen im Monat OK....Alles andere Schmutz!

FOLLOWERDISCOUNT
Germany
Over 1 year using the app
Subscription Plus replied January 9, 2023

Guten Morgen,

I'm sorry to see you didn't have a good experience with our app. I checked our support tools and it looks like you haven't contact support before, so we'd love ...

July 19, 2020

Takes Too much to Load the orders., If we select 50 order in orders dashboard it takes more than 30 minutes to print.

Itsy Bitsy
India
12 months using the app
August 5, 2020

Das Bestellformular ging bei mir nicht. Der Support hat es in 1,5 Wochen auch nicht hinbekommen. Ich habe es gelöscht.

Verwalterenergie
Germany
10 months using the app
Subscription Plus replied August 6, 2020

Thanks for the review, and sorry for the frustration. We have been emailing with you multiple times over the past week, trying to help you with the issue and providing ...

June 22, 2021

It advertises that theres a free plan available. After downloading the app, it forces you to pay $10 a month

Street Aero
United States
7 months using the app
Subscription Plus replied June 23, 2021

Thank you for your review. However, I think there is some confusion or misunderstanding here.

Based on the number of orders your store had in the past month (don't want to ...

May 26, 2020

customer service just ignores... no reply for days... app is not bad, but not
worth the money in my opinion.

njom FOODS
Estonia
7 months using the app
Subscription Plus replied May 27, 2020

Sorry to hear you didn't receive the reply we sent to you. The support team did reply the same day with the information requested. See screenshot: https://www.evernote.com/l/ ...

August 31, 2020

They'll charge you even if you try the 'free' version.

Cure Collection
United States
About 2 months using the app
Subscription Plus replied September 2, 2020

Sorry to hear you were surprised by the pricing of the app. I've double checked your account, and the app did correctly add the charge only after you crossed the 50 order ...

May 20, 2020

Cannot find the pause or delete app button. Very cheeky! Not sure why someone would pay $10 for what Shopify already provides for free?

Red Bay Coffee
United States
About 2 months using the app
Subscription Plus replied May 21, 2020

Thanks for the feedback, and sorry for the frustration. Our support team has reached out to you with instructions on how you can uninstall/cancel any Shopify app you have ...

Edited July 18, 2018

I tried to upload the code they sent through, and it doesn't work. I emailed them twice and still had no reply. I am disappointed with their total lack of communication.

Rosanna Lonsdale
United Kingdom
22 days using the app
June 29, 2021

Complicated to use if you don't know code, I reached out for help and was a waste of my time. All he did was send me links to pages I had already read and that took over 30 mins to send me 4 links.

Nue Modern
United Kingdom
8 days using the app
Subscription Plus replied June 30, 2021

Sorry for the frustrations, and that you didn't get the help you wanted.

Our support replied to you 4 times over a half hour period with in-depth answers to your questions ( ...

February 21, 2023

It says you can easily create and modify template but you need to be able to code to do this. It takes more time and work than it should.

Wonder if all the 4/5 star reviews are accurate.

RXpursuit
Netherlands
13 minutes using the app
Subscription Plus replied February 22, 2023

Hey there,

Thanks for the feedback, and sorry to hear you found the customization process difficult. The templates only require changes to code if you want to change the ...