Reviews (1,467)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the creation of professional-looking invoices and packing slips, enhancing operational efficiency. It offers extensive customization options, including multi-currency and B2B capabilities, with a variety of templates and features like automated invoice delivery and PDF links in emails. Merchants appreciate the reliable performance and exceptional support team, noted for their quick and efficient problem resolution.

Edited July 23, 2019

started off as a free app, now suddenly costs $10 / month. would have never done all the set-up work if I knew before.

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update: after very friendly customer support and pointing out the automatic switch between free and paid plan depending on the monthly orders, I change my rating to three stars.

Just regarding the functionality of the app, it would actually be 5 stars - it works without problems and my customers appreciate the service.

David Lohmueller
Germany
About 6 years using the app
Subscription Plus replied July 23, 2019

Thanks for taking the time to leave a review, and I'm very sorry for the frustration of this change. As communicated to you in April, May and June the app was going from free to having a free plan and a paid plan for larger stores. It just wasn't possible to keep the app free anymore, which is why we also offered 3 months notice + a 3 month free trial period for existing users.

Again, sorry for the change.

October 10, 2020

I used this app to print my orders through my phone, it was slow but it was doing good, now suddenly it stopped generating the pdf files I don't know what I can do? I hope u can assist in this situation.

Megnad Coffee Trading
United Arab Emirates
Over 3 years using the app
Subscription Plus replied October 12, 2020

Thanks for the review, and for the feedback. We'd love to find out what is causing the problems for you. You can contact our support team 24/7, either through the app or on email hello@orderprinterpro.com and we'd be more than happy to help :)

Kind regards,
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two

April 16, 2021

How can I incorporate digital signature on Invoice. As per rule Invoice to be prepared at our office and to be signed by official (Manually or Digitally)
If not done then it is violation of GST rules.

Cornitos
India
Almost 3 years using the app
October 30, 2023

une traduction en français ne serait pas un luxe...

Caranza
France
5 months using the app
Subscription Plus replied November 1, 2023

Thanks for the review and feedback. All of the documents for your customers are available in French pre-translated, so you can use them without needing to make any changes. The App UI is not yet available in French, but it is on our roadmap.

Please do get in contact with our support team if you have any further feedback, or questions come up. Have a great day!

Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two

January 2, 2020

It was previously for free!
This app does not take the VAT into account. Not suited for European dropshippers.

Quiparun
Belgium
5 months using the app
Subscription Plus replied January 3, 2020

Thanks for taking the time to leave a review :)

Regarding the VAT, the app does not calculate the taxes itself, but will display any taxes that Shopify have calculated on your orders, based on your tax settings in the Shopify admin.

It sounds like perhaps you have not setup your Shopify admin to calculate taxes on your orders. You can do that in your Shopify admin by going to Settings > Taxes

Once that is done, then any new orders in your account will correctly show the taxes to customers during checkout, in the confirmation emails, as well as in our documents.

Feel free to reach out to our support if you need anything else.

Kind regards,
Bjorn Forsberg

Founder - Order Printer Pro by FORSBERG+two

May 24, 2021

I wanted to create invoice-pdfs that look exactly like my layout of my existing (and designed) stationary. It did what it should, but I was hoping that the integration into the Shopify world would be direct and not the route with copy&pasting code into line xxx in Shopify's 800+ line coding. I used a template that I bought and tried the customization, but my chosen invoice theme (Paris) did not really offer much customization. I ended up using it, and then coding it with my rookie html/css skills.

rpm Books
Germany
12 days using the app