Hulk Order Status Tracker , 106 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.
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It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Just installed it on my store and appears to be doing exactly what I need. Thanks folks. AWESOME!
https://nzwineaccessories.com/pages/order-tracking-form
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
I just took a look at the work the Hulk apps did for my store, they integrated the tracking in my store for me, all I had to do was approve them access. I took a random email address from one of my customers and plugged it in to try and Bam!!! it works even has a way for them to go right to the carriers page for further tracking info, for a free app they knocked my socks off. Easy integration right into my existing menu. This is important because if customers can find everything they need on your website there is less chance they will need to reach out to you, plus they will feel secure in their purchase if they can track it. All of us as consumers can relate. Thank you Hulk apps and Order status tracker app team for making me happy! Would recommend! Btw to those that leave negative reviews, communication is all you need to fix your problems, if you let the experts do it you won't have any issues! Thanks again.
Hi there! Thanks for leaving us such a wonderful review. It made our day!
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We would love to help everyone out there trying to launch or grow their stores. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. :)
We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.
Hi there!
We are sorry for the trouble you had with our app.
Our manager has contacted you in hopes of amending the issue.
Thank you.
Awesome app. ............................... Nice and professional...................... Really imporess.............
Hey there, thanks so much for the review; please reach out if you need any other assistance!
I'm very new using Apps, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. Thanks a lot for giving us such a formidable tool to use for free and helping us to grow our business with confidence for both parties. Excellent App!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thank you so much for taking the time to leave us this amazing review. We're glad to hear that you were able to get an awesome experience from some of our great specialists!
Feel free to contact us whenever as we are always standing by to help.
P.S. Keep in touch as we have tonnes of things to offer our customers!
Thanks for this awesome app guys! Yet another great addition to the HulkApps family helping us to manage our websites with ease adding functions otherwise not available on the limited fundamental Shopify base!
- Just 1 point so far... When I tested this feature I noticed that on one order that has been partially fulfilled is in-fact posted as "shipped", maybe we could have an option of "Order Fulfilment Status" e.g. Not Fulfilled, Partially Fulfilled, Shipped.
Otherwise a great app! Love how you can make it more secure by adding en extra mandatory data field! VERY VERY PLEASED. Now going to have a look what else you guys have for me xD.
Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience.
We will use the feedback to make us better and to ensure this feature gets incorporated as soon as possible for all Shopify merchants.
Thank you for your immense support and motivation!
Installed the app today and encountered a small problem. Email after the developers and ... Super how quickly a question is answered. Everything working, problem solved. Thanx
It's great to hear that our team was able to sort out the issues you were having with your Shopify store! Thanks so much for leaving us this review; we're really glad to hear that we were able to get everything properly working for you. :-)
Truly free and truly helpful! Does everything you need it to do as a tracker. I've used this app for quite some time and I like it.
Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise.
We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward.
Until then, please accept my sincerest apologies on behalf of everyone on the team.