Hulk Order Status Tracker

Hulk Order Status Tracker

Reviews (114)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer service inquiries by enabling self-service tracking, which boosts customer confidence and satisfaction with real-time updates. It is user-friendly, with easy installation, setup, and integration into existing website themes, and offers customization to match the merchant's brand. Features like "email only" tracking meet specific needs, enhancing its usability. Merchants commend the app's performance and the support team's responsiveness in resolving issues quickly, noting a significant decrease in customer service emails about order status. Many recommend it for its comprehensive functionality and strong support, beneficial for both new startups and established businesses looking to improve customer service and operational efficiency.

October 18, 2019

Love Hulk Apps! They're always so convenient I use a few of them. I tried this order status tracker and the app worked absolutely fine with no problems until I changed my site design then noticed it was no longer showing on the order tracking page. Just disappeared. Wasn't sure what I had done wrong or what part of the new design had effected it. The team were very fast and efficient in assisting me and had my order staus tracker back up and running in a matter of hours. Thank you

HolisticDarling
United Kingdom
2 months using the app
HulkApps.com replied October 19, 2019

So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-)

Please let us know if we can help with anything else!

February 27, 2020

EASSY TO USE AND ADD TO STORE FROM ANYWHERE IN THE WORLD, WITH THt being said i think you shouldgive it a shot.

HeySilkySkin
United States
2 months using the app
HulkApps.com replied February 27, 2020

Hey there! Thanks so much for the review, we're pleased to hear you've found it easy to use. We sincerely hope you find great success with your store and we're always here to help. Don't hesitate to reach out! 🙂

February 10, 2020

This app is free and it works *better* than the apps that you are having to fork over $15/mo for. Customization of the app itself is a bit limited but it's still a five-star application that we're very pleased with.

Meltzer Sports LLC
United States
2 months using the app
HulkApps.com replied February 11, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app for it's simplicity! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

January 11, 2020

It's really helpful, to bring comfort to your clients, it works perfectly well. and it's totally free.

Wellnesstars
France
About 2 months using the app
HulkApps.com replied January 13, 2020

Thank you! We appreciate the kind words. :-)

Lots more coming up! Stay tuned!

September 12, 2022

Awesome! I contacted their support team and they helped me in a very good way! They explained everything to me! :)

BETTER ITEMS®
United States
About 2 months using the app
HulkApps.com replied September 12, 2022

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

September 22, 2020

I have been using this app for quite some time. There had been issues while using it as we got to know from our customers. But recent updates seesm to have corrected the issues. The app is good to use. Recommended.

AMSUM
India
Over 3 years using the app
HulkApps.com replied September 22, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We really appreciate the recommendation, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please don't hesitate to reach out to us in case you have any issues with our app!

November 13, 2019

Really helpfull app i recommend you all, Plus it is free.Really helpfull app i recommend you all, Plus it is free.

Libra Bazaar Online Store
Türkiye
About 2 months using the app
HulkApps.com replied November 14, 2019

Hi there! Thank you so much for the review, we really appreciate your kind words and support. We love being a great solution for our merchants.

November 8, 2022

Support is quite good, just a bit confused about shipping carriers, hopefully the tracking numbers will work when customers order the product!

Sparkmasseur
United Kingdom
About 1 month using the app
HulkApps.com replied November 8, 2022

Hi there,

Thank you for noticing our amazing support team members, as they truly try to meet our merchants's expectations each time.

The tracking numbers will work for sure once your merchant makes a purchase. Your merchant will be able to track their product until it reaches their very address.

Cheers! :)

November 19, 2019

This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.

unlimitedlights.com
United States
About 1 month using the app
HulkApps.com replied December 8, 2023

We're thrilled to hear you're finding our Hulk Order Status Tracker app useful! It's great to know that you have successfully customized the layout to provide the much-needed order tracking tool to your customers. Your review encourages us to continue developing valuable features that meet your needs. We appreciate your feedback and thank you for this amazing review.

Best Wishes,
The HulkApps team

February 11, 2020

Awesome services. So much appriciate. ................................. Love it.........................Nice.

Nealy's Store
United States
About 1 month using the app
HulkApps.com replied February 12, 2020

Hi there! Thanks so much for taking the time to leave us a review. Best of luck with your business!