Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.

February 16, 2023

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

Linen and Letters
United Kingdom
21 days using the app
HulkApps.com replied February 17, 2023

We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.

January 24, 2020

Excellent ! thanks!
I have a question, what customers do you see when you enter your order number? Figure that comes from Asia shipping? Or does it say only the estimated time? Thanks again

KiwiFriend
Spain
20 days using the app
HulkApps.com replied January 27, 2020

Hi there! thank you for reviewing us. Please feel free reach out to support@hulkcode.com with your queries. We would love to answer to all your questions, or you could visit our FAQs: https://www.hulkapps.com/blogs/order-status-tracker/faq-and-troubleshooting

January 18, 2020

Awesome! This app allows me to do everything a premium app can do for FREE. There is a premium option but it is not compulsory. Highly recommend. Very happy with quality and price

Techizimo
Australia
20 days using the app
HulkApps.com replied January 23, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad you like the fact that our apps are Freemium in nature, giving every merchant a chance to try our app!

Please let us know if we can help with anything on Shopify!

February 29, 2020

I've keep write 5 star review for you because I used your App all of my client store. It's awesome app that I've ever seen. Maybe you can make a deal techqorelab@gmail.com Thank You

Fishing Gladiators
United States
18 days using the app
HulkApps.com replied March 2, 2020

Hi there, thank you for the review! We are thrilled that you are using our apps in all your client's stores.

We invite you to sign up to our Partner Program: https://www.hulkapps.com/pages/partners

Thank you again for your support. Please let us know if we can assist with anything on Shopify!

February 29, 2020

Easy to install. Easy to use. Just remember to enable the page in order to "go live". Can't beat the price of FREE!

J & J SuperStore
United States
18 days using the app
HulkApps.com replied March 2, 2020

Hi there, thank you for the review! Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

January 11, 2020

I really enjoy how easy this app is to use!!!!! It will solve a lot of the issues i have been thinking about!

Ishopelectronix
United States
17 days using the app
HulkApps.com replied January 13, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of our app and also were able to overcome any difficulties you were facing in the past.

We look forward to seeing your decrease in support tickets while using our Order Status Tracker App.

September 16, 2019

This app is absolutely essential. You can customize every product with the buttons and help text you need. I love that there is a main set up, and that you can override that setup by adding specific properties to some products. It really saves you a lot of time. Lots of options for seamless integration with your theme/ brand. When my products are out of stock, the "add to cart" button changes to "pre-order", which allows customers to order and pay for the product before it has arrived at my store. Different products have different expected re-stock times, and that is what I use the help text for. Great app, highly recommended!

Stille Vann Skvulp
Norway
16 days using the app
HulkApps.com replied September 16, 2019

Your review made our day! We are super excited to have you onboard. We're always looking to customize our apps to suit our merchants' needs. Happy to see you use the app to its true potential.

Edited May 26, 2020

I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....

campfiredeals
United States
9 months using the app
HulkApps.com replied November 11, 2021

Hi,

Product Manager of HulkApps here. There was an ongoing outage of third-party courier services at that time across all partners and our API calls were going in vain.

Since this instance, we have changed our carrier partners. Next time, feel free to reach out immediately, we have 24/7 support available.

Kindest Regards,
Shruti

March 4, 2020

Awesome and superb apps. Another store done and I regularly keep update on there. Love from heart to make this awesome apps. #TechQoreLab

meowingkitty
India
14 days using the app
HulkApps.com replied March 4, 2020

Thank you once again! We are so proud to have you with us :) Please let us know if you need any further assistance.

Have a beautiful day ahead!

November 8, 2022

The support team is highly responsive. They work quickly and they helped me to understand the app better

Sugar Boutique
United States
13 days using the app
HulkApps.com replied November 8, 2022

We're glad your experience with our team went smoothly! If you need us again, you know where to find us.