Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.

November 8, 2022

Support is quite good, just a bit confused about shipping carriers, hopefully the tracking numbers will work when customers order the product!

Sparkmasseur
United Kingdom
About 1 month using the app
HulkApps.com replied November 8, 2022

Hi there,

Thank you for noticing our amazing support team members, as they truly try to meet our merchants's expectations each time.

The tracking numbers will work for sure once your merchant makes a purchase. Your merchant will be able to track their product until it reaches their very address.

Cheers! :)

November 19, 2019

This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.

unlimitedlights.com
United States
About 1 month using the app
HulkApps.com replied December 8, 2023

We're thrilled to hear you're finding our Hulk Order Status Tracker app useful! It's great to know that you have successfully customized the layout to provide the much-needed order tracking tool to your customers. Your review encourages us to continue developing valuable features that meet your needs. We appreciate your feedback and thank you for this amazing review.

Best Wishes,
The HulkApps team

February 11, 2020

Awesome services. So much appriciate. ................................. Love it.........................Nice.

Nealy's Store
United States
About 1 month using the app
HulkApps.com replied February 12, 2020

Hi there! Thanks so much for taking the time to leave us a review. Best of luck with your business!

February 12, 2020

All shopify store should install this app to built confidence to your vistors by having order tracking...and is free just wouah

Trending Forever
France
About 1 month using the app
HulkApps.com replied February 13, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We hope more people start adding Order Status Tracker App to their stores. :)

February 15, 2020

This is a very good and effective app, very helpful, it enhanced peace of mind and trust of the shop

Cosmos Travel Shop
United Kingdom
27 days using the app
HulkApps.com replied February 17, 2020

Hi there! Thanks so much for taking the time to leave us a review. Please let us know if we can assist with anything else! We look forward to seeing your decline in customer support inquiries from customers while using Order Status Tracker App!

December 28, 2019

this app really help small start-up a lot, easy plug and play and enhance my website a lot. thank you

MeeMooMall
Indonesia
23 days using the app
HulkApps.com replied December 30, 2019

Thank you so much for taking the time to leave us such a sweet review. Please reach out if you need any other assistance!

February 16, 2023

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

Linen and Letters
United Kingdom
21 days using the app
HulkApps.com replied February 17, 2023

We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.

January 24, 2020

Excellent ! thanks!
I have a question, what customers do you see when you enter your order number? Figure that comes from Asia shipping? Or does it say only the estimated time? Thanks again

KiwiFriend
Spain
20 days using the app
HulkApps.com replied January 27, 2020

Hi there! thank you for reviewing us. Please feel free reach out to support@hulkcode.com with your queries. We would love to answer to all your questions, or you could visit our FAQs: https://www.hulkapps.com/blogs/order-status-tracker/faq-and-troubleshooting

January 18, 2020

Awesome! This app allows me to do everything a premium app can do for FREE. There is a premium option but it is not compulsory. Highly recommend. Very happy with quality and price

Techizimo
Australia
20 days using the app
HulkApps.com replied January 23, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad you like the fact that our apps are Freemium in nature, giving every merchant a chance to try our app!

Please let us know if we can help with anything on Shopify!

February 29, 2020

I've keep write 5 star review for you because I used your App all of my client store. It's awesome app that I've ever seen. Maybe you can make a deal techqorelab@gmail.com Thank You

Fishing Gladiators
United States
18 days using the app
HulkApps.com replied March 2, 2020

Hi there, thank you for the review! We are thrilled that you are using our apps in all your client's stores.

We invite you to sign up to our Partner Program: https://www.hulkapps.com/pages/partners

Thank you again for your support. Please let us know if we can assist with anything on Shopify!