Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set order quantity limits, particularly useful for wholesale businesses and promotions. It's praised for its user-friendly setup, no coding requirement, and compatibility with various themes and apps. The responsive customer service is noted for assisting with customizations. Merchants also value the import/export feature for managing large product catalogs, the straightforward backend interface, and the customizable pop-up messages.

June 15, 2016

Simple and helpful app with amazing support!

Wordsink
United States
10 days using the app
January 24, 2019

I used this application to implement a range of items allowed in a cart for processing. Simply say min and max number of items allowed per order.

For 3 month this app failed me 2 times. I had to cancel orders and have to apologize to my customers.

If you can live with this - it is your choice. I will get a different app.

Naturawn
United States
7 months using the app
Edited February 18, 2017

Good application and i recommnded to use it .
Very good support .

E Buy Now
Israel
6 days using the app
Edited August 12, 2019

We have a wholesale biz so this app has been really great for us in implementing those settings for minimums. The trick is that we allow them to mix items within certain categories to meet that MOQ so this is great because you can set up the tags to link back to your site and enforce those limits.

My only issue is that we offer occasional sales and I need to be able to enable/disable current settings and possibly even have a second set of settings which could be activated in its place during the time of the sale. I've not been able to figure out a way to do this. Sadly, I feel it would require me to go in to every single product and setting and do it all manually and then do the same thing once the sale is over. That's just not practical or efficient. We have submitted a support log so hopefully they can offer a resolution. Other than that, we have no complaints and really love the ease of use!

PS... I also wish I was able to access this on mobile. I work 99% from my ipad and cannot make any changes or adjustments until I'm in the office and can get on a PC. That's pretty inconvenient but not a deal breaker, I guess ;)

Blingz And Blanks Wholesale Boutique
United States
4 months using the app
Oiizes replied August 13, 2019

Thanks so much for your review! I sent a response to your support ticket with a very small theme snippet you could include to disable OrderLogic. Thanks also for reporting the issues you're facing in our app admin on iPad. We're taking a look at iPad now so we hope to get you some improvements there soon.

Edited March 29, 2019

This app is broken, when a user gets the popup to "Dismiss" and they hit dismiss and refresh the cart page without updating the quantity, it lets them through to checkout even when set to 1 on the app per item.

How can such a huge flaw get so many high reviews, I am not sure. I had multiple customers bypass our limit and I am left scrambling refunding them because we cannot honor the order.

Shop Together
Canada
3 months using the app
Oiizes replied March 29, 2019

So sorry to hear you've run into trouble with OrderLogic, and we understand how frustrating it can be to have to reach out to a customer if an order isn't right. Sometimes there are incompatibilities with an aspect of a theme or with other apps installed on your shop. Sometimes we can fix it easily. In this case, you have an app installed called Ultimate Special Offers by Pixel Union, which appears to direct the user to checkout despite our attempts to stop that. At present their app and ours are incompatible. We'd be happy to try to reach out to them and work with them to add OrderLogic compatibility into their app.

October 5, 2018

Excellent - no issue. and now i notice there's a review of character Minimum so...Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Free Stuff Hourly
Ireland
4 days using the app
December 14, 2016

Excellent support. Would continue to use this product especially for the support rendered. I had a couple of challenges with the installation as I am using a ajax drawer for the cart.
Shane from the support team was very dedicated and quick to come up with a fix. He was also receptive to my comments.

Cheers guys!

Store4deals
United States
3 days using the app
January 4, 2017

Really thank you so much for fast and excellent technical support. Robert www.b2bowery.com

B2bowery Com
United Kingdom
3 days using the app
April 23, 2020

Don't understand why it's don't work the morning in my time zone, and why it's can't work to the buy button/Check out button of the product page?

Anyouo
China
About 2 months using the app
Oiizes replied April 24, 2020

Hi. Sorry to hear you had issues. We have designed OrderLogic with a failsafe such that if anything ever goes wrong, we'd rather allow orders we shouldn't than block orders we shouldn't. We had a short outage this morning that is very rare for us. We don't think it impacted enforcement of limits on shops and only impacted editing existing limits, but there is a chance it impacted your shop to a greater degree.

(Update June 1, 2020)
We added support for the Buy Now button also known as Dynamic Checkout in mid May so you can start to use it now. (Not to be confused with the Buy Button sales channel which we've supported for quite some time. I think we're still the only app that supports that.)

July 16, 2016

Testing it during the free period and this app looks promising.

It imports all of your products so you can search for a product just as you would normally and then simply add an order limit. The interface is familiar and easy to use.

Over limits are caught on the product page add to cart and the cart edit with a nice message for the customer.

Pretty In Plus Clothing
United Kingdom
About 2 months using the app