Ordersify: Automation Tags

This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.

Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.

Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.

Oredrsify is a very handy app to automatically tag your products (I have not used it for other purposes yet). We have a large product database and we add new product weekly. Having the app automatically tagging our products as they are added to shopify is awesome. Support was also great, received an answer to my query within minutes, well done.

Excelent, so far. Andy from Customer Service answered me very fast and helped me creating my rules by himself. Thank you very much. I recommend!