Ordersify: Automation Tags

Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.

Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.

It's a simple app that lacks some useful and basic features that could make life easier:
- when you add multiple conditions/criteria for the same tag, the "next" criteria in line does not start with pre-selected info as the previous used one. You have to click on everything set everything every time. Most situations, when you add more than one criteria, the next criteria in line is the same time as the previous one with a different "value".
- the app is ok if you only use 2 criterias/conditions (Tag = X and/or Title=Y). If you use more than 2 logical constructions, it's very unclear if you can combine and's with or's in different logical constructions or not. I've also encounter errors when setting up more than 2 criterias.
For example: if you try to add a set tag (for example "144 Hz") to products with Type = x AND description = 144 Hz OR description = 144Hz, it's not very clear if you can do this with just one tag. I mean, you can set "type X" AND "144 Hz" OR "144Hz" but I don't know if it works as intented. There should be a logical "tree". For example: Add tag 144 Hz to prodcuts "Type X AND (desc=144 Hz OR desc=144Hz)". Promising but a lot more optimizations are needed.

Excelent, so far. Andy from Customer Service answered me very fast and helped me creating my rules by himself. Thank you very much. I recommend!

This app is excellent and saves you a lot of time on the tasks that we did manually in the past. With this app, you can create as many tagging rules as you want only once, and from then on, don't ever worry about the tags at all. It does everything automatically for you. And the customer service is at its best, they respond in less than an hour or two, and they even enhanced their app with some new rule conditions that I needed precisely for my products. Highly recommend!