Ordoro Inventory and Shipping

We have a specialty coffee equipment business in Canada and have been using Ordoro for months now. Since we started, our product line and customer base have grown, bringing with it challenges in inventory management. Using Ordoro helped provided a robust platform to efficiently track our stock levels in real-time across multiple sales channels.

After trying different inventory management programs, we have decided to stay with Ordoro. Inventory management is easy to use and very straightforward. What also keeps us with Ordoro is the support provided by their team. We had great assistance from Brian and Kyle. They've been attentive, addressed our questions, and ensured that our needs on the platform were met.

If you're trying to improve your inventory management and save time, you should get in touch with Ordoro. We're excited to use the program and confident it will grow with us.

-Café Fabrique

I love this shipping app. Very easy to use. Has all the features that my shop needs. I have been using Ordoro for about 4 months. I tried 3 other shipping apps .....many were just too much for my needs. I wanted something simple and easy to process orders. Ordoro lets you process orders in bulk if you want, but then you can still focus on shipping one label at a time....Love that! Thanks, Ordoro, for keeping things user friendly!!!

Ordoro works well as a general platform, and for USPS deliveries we recommend. However if you link your Fedex account be wary that the rates quoted by Ordoro are an ESTIMATE only. What Ordoro tells you that you pay for a Fedex label, and what Fedex actually charge you are two totally different things. From our experience Fedex can charge up to double what is shown when you 'pay' for Fedex shipping via Ordoro. This does not seem to be made clear - our impression was that when paying for a label this was the actual cost you pay - but its not the case. Its only a month later when you get your Fedex bill and compare it back to Ordoro do you realize the shipping cost is much higher than expected. Also we were getting charged a new $3 per order 'pickup' fee by Fedex via Ordoro for every order which was a surprise and not shown on the label generator or communicated in any way. We ship via a 3PL warehouse and never have this charge when using our Fedex account directly, so to suddenly get these extra charges without any for-warning was a shock as the charges add up quickly. In summary the app works ok, but be very wary when using for Fedex (and probably also UPS) shipments as your costs could skyrocket.

Ordoro is a game changer! I had been searching for an inventory management program that could sync inventory between Shopify & Etsy for over a year and a half. After trying a couple of other platforms, Ordoro was the clear winner. Very easy to use and set up, but the best part by far is their customer service. They are super quick to respond and help you in everything for getting set up to any snags you hit along the way. Worth every penny of the monthly service fee.

What are you waiting for? GET THIS APP!

Ordoro delivers as promised, and is a great tool for managing shipments. We currently use it on the BigCommerce platform, and plan to integrate with other selling channels in the near future.

My shipping team loved making the switch to Ordoro to make their lives easier, and our customers love the instant updates to tracking information. The Ordoro team has great customer support, and are always quick to provide a personalized response to our requests.

Things are a breeze with Ordoro!

Great app! Really keeps things in sync

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel.

I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify.

Ordoro collects all but my web site, which I enter manually.

Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants).

Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Wolfgang

I used to create packing slips and shipping labels manually. It took about 20 minutes per order. Now, using Orodoro, I'm ready to ship in in 5 minutes. I simply go to www.ordoro.com and my orders are there waiting for me. A few clicks later, I have the documentation I need to create a shipment.

Ordoro is easy to use and set up, and their customer support is excellent. They really seem to care about making it a smooth customer experience. Highly recommended.

Updated: 11-17-2014

I had original given this app 2 stars for struggles I had setting it up for the first time. I started by saying the app shows promise, but that could only give 2 stars due to the difficulty I had in setting it up. I tried to call (outside of business hours), but did not attempt to email because of past experiences with other online companies / apps I did not expect to get an email back until after the weekend was over.

Within an hour of submitting my original review, the co-founder emailed me in a professional manner, and offered solutions to the challenges I was having, apologized for my troubles understanding how to set up the product, and even politely clarified that they do offer support on evenings and weekends via email. It's only the phone support that has regular hours. So if you need help and cant reach them on the phone, send an email, they actually respond quickly, which can be validated in other reviews by other clients.

I now have the app set up and working correctly, and as an experienced shipper who has used a lot of different tools over the years, I can say this is one of the easiest apps to use once set up. It's clean layout doesn't give you too many choices, and they use large call outs and buttons to make it clear what your next step in the workflow is. The realtime price comparisons for different services is quick and accurate (I spot checked against USPS tables for the commercial rates promised).

I'm very comfortable giving this a 4 star rating today, and after I've used the product for a month or so I'll update this review again if I am impressed enough to give that 5th star.

Please note that I only use this for USPS (with their free Endicia supplied account) so can't speak to the other carriers integrations.

Overall I would recommend this to other shop owners wanting to save time (no more copy and paste!). If you don't screw the setup like I did, you can be up and using this in about 15 minutes.

Ordoro hit's every mark of excellence. It's super easy to use, the customer service is stellar & it's feature rich. As an added bonus, it is based in the greatest city in America! Austin, Tx! Thanks for all your services Ordoro!!!!