Shipping, Tracking & Returns

Shipping, Tracking & Returns

From $29/month. 7-day free trial.
Rating (4.7)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Integrates with

DHL, UPS, Fedex, Correos, Zendesk, DPD

Shipping, tracking, notifications and returns & exchanges. Ensure a 5-star shopping experience.

Outvio helps online shops optimise and automate processes that need to be undertaken after receiving an order. We help foolproof the picking and packing process with tools that minimize human error. Our Smart Shipping Rules enable to automatically print shipping labels with the right courier in seconds. Our fully branded notifications, tracking pages and returns/exchanges portal, that come as a turn-key solution with every Outvio account, help online shops keep their brand at the spotlight.

Outvio helps online shops optimise and automate processes that need to be undertaken after receiving an order. We help foolproof the picking and packing process with tools that minimize human error. Our Smart Shipping Rules enable to automatically print shipping labels with the right courier in seconds. Our fully branded notifications, tracking pages and returns/exchanges portal, that come as a turn-key solution with every Outvio account, help online shops keep their brand at the spotlight. more
  • Pick/pack orders, print shipping labels. Effortlessly, error free. Any courier
  • Delivery tracking for your shoppers. With your own branded tracking pages
  • Send automated email, SMS and WhatsApp delivery notifications. At the right time
  • Self-service returns & exchanges portal for your shoppers with your own rules
  • Incident resolution automation. Reduce your customer support workload

Pricing

7-day free trial

Launch

$29/month

  • Branded return portal
  • Branded tracking page
  • Branded email notifications
  • Add your own couriers
  • Basic API access

Grow

$99/month

  • All LAUNCH plan features +
  • Custom email templates
  • Banner on tracking page
  • On-screen picking list
  • Smart tracking notifications

Conquer

$199/month

  • All GROW plan features +
  • Scan & Pack
  • Multi user
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

Launch

$29/month

  • Branded return portal
  • Branded tracking page
  • Branded email notifications
  • Add your own couriers
  • Basic API access

Grow

$99/month

  • All LAUNCH plan features +
  • Custom email templates
  • Banner on tracking page
  • On-screen picking list
  • Smart tracking notifications

Conquer

$199/month

  • All GROW plan features +
  • Scan & Pack
  • Multi user
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

18 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 24, 2023

Hemos integrado la plataforma con nuestros almacenes y es nuestra base para la gestión de pedidos. Además, nos han añadido funcionalidades Ad Hoc para nuestras necesidades. Recomendable sobre todo para startups B2C.

GreyHounders
Spain
Time spent using app: 11 months
March 7, 2023

With every brauser the shipping address does not transfer automatically to the shipping address box. This needs to be fixed, as we are getting many complaints about customers having to search the paracel machine address themselves.

T-ShirtStore Eesti
Estonia
Time spent using app: 6 months
Edited March 1, 2023

They seem to target the somewhat bigger companies, software looks well designed and impressive functionality. It is far far more then a tracking app. It is streamlining the whole order, packing and fullfilment and after sales process with having a tracking and return page with their own unique URL. Having your courier accounts being used, getting instant shipping quotes and printing shipping labels directly from the app. This software does not come cheap, but compared with the high end software for this kind of functionality the price seems to be very good. Why only a 3 star rating? The trial they offer is not really a trial. Every time you want to try out a particular feature you get the message you have to upgrade to one of their plans, so it means you can not try it out in order to see if it fits your needs or if it is just overkill to your needs. This last bit was very frustrating. The courier we use the most was not included. They offered to include this courier on the basis that I commit myself to become a customer, again without having the opportunity to see if it fits my needs and to see if I really like to work with this software.

And for post purchase upselling, this is not the right app, very limited. and for just getting a banner on the tracking page you end up being forced to choose the more expensive package, same with Multi Language support: only available on the more expensive package.

I post this knowledge here so people are getting better informed about this software (pro's and cons) so they can make up their own mind instead of me having wasted a fair bit of time to find out if it is for me.

Barista och Espresso
Sweden
Time spent using app: About 15 hours

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Integrates with

DHL, UPS, Fedex, Correos, Zendesk, DPD

Built by Outvio

About Outvio

4.7 average rating

1 year building apps for the Shopify App Store

Support

Send a message

hello@outvio.com

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