Exchanges & Returns by Outvio

Exchanges & Returns by Outvio

From $125/month. Free trial available.
Rating (4.8)
Reviews
Developer

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Works with

Checkout, DHL, UPS, Fedex, Correos, DPD, GLS

Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more
  • Exchanges for same or different product, custom return reasons and return-flows
  • Incentives to refund to store credit, built-in pickup & return label generation
  • Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking
  • Automated email, SMS and WhatsApp customer communication
  • Automated delivery incident triggers and support tools

Pricing

Grow

$125 / month

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with couriers
  • Custom email and SMS templates

7-day free trial

Conquer

$250 / month

  • All Grow plan+
  • Advanced Fulfillment System Pro
  • Multiuser
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

7-day free trial

Grow

$125 / month

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with couriers
  • Custom email and SMS templates

7-day free trial

Conquer

$250 / month

  • All Grow plan+
  • Advanced Fulfillment System Pro
  • Multiuser
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

32 reviews

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 9, 2024

Plataforma super practica, buscan solución para todo tipo de incidencia con transportistas (desde que ya integrados). El soporte es lo mejor, super rapido y preciso, unos cracks.

Matcha & CO
Spain
7 months using the app
April 15, 2024

Albarán de salida para los transpotista de manera super fácil conteniendo información de los paquetes enviados a cada cierre del día. yuda a evaluar los transportistas con información sobre los envíos, precios inidencidas y tiempos de retraso

Oh My Goods
Spain
About 1 month using the app
January 8, 2024

Plataforma de automatización de procesos para ecom muy práctica y resolutiva. Ahorro de tiempo del equipo de preparación de pedidos y atención al cliente. Muy buena atención de Jennifer para solucionar cualquier incidencia o duda.

LA COMET
Spain
7 months using the app
December 20, 2023

BRUTAAAAL! PEDAZO DE HERRAMIENTA PARA AUTOMATIZAR LOGÍSTICA, FULFILLMENT..

HAKUNA
Spain
Almost 2 years using the app
December 14, 2023

Súper! Ágil y rápido como portal de envíos.

Sita Nevado
Spain
Over 1 year using the app

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Works with

Checkout, DHL, UPS, Fedex, Correos, DPD, GLS

Built by Outvio

About Outvio

4.8 average rating

2 years building apps for the Shopify App Store

Jakobsoni 21-5, Tallinn, 10128, EE

Support

Send a message

hello@outvio.com

More apps like this

4.9 out of 5 stars 451 total reviews Free plan available
Auto-manage returns and exchanges, return labels&return policy
Built for Shopify
4.7 out of 5 stars 2299 total reviews Free plan available
Return label, store credit, exchanges, return policy, refunds
4.9 out of 5 stars 72 total reviews Free
Auto returns, exchanges, refunds, return labels & store credit
Built for Shopify

Want to add an app?

Try Shopify free for 3 days