Reviews (27)
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Outvio has been a before-and-after for our logistics. We’ve been able to centralize shipments, automate key processes, and deliver a much more professional post-purchase experience. Ideal for brands looking to scale without losing control.
Al final se ha hecho imprescindible. Funciona muy bien y nos ahorra mucho trabajo Buena atención al cliente. A mejorar precio de la opción básica.
We have long searched for fulfilment solution that would both automate our shipping and offer end-to-end branded tracking and customer communication. This app does all that and exactly as promised. Their team is super responsive and helpful, which helped us to get most out of the app from the get go. Highly recommended!
Outvio has revolutionized the way we handle fulfillment for our business. The app is equipped with all the necessary tools for successful order management and shipping, including real-time tracking, automatic tracking updates, and customizable shipping options. I particularly love the ability to connect multiple sales channels, including marketplaces and e-commerce platforms, to streamline the process even further.
The app's interface is visually appealing and intuitive, making it simple to use even for those without a technical background. I appreciate the attention to detail put into the design, as it helps me to work more efficiently and effectively.
What really sets Outvio apart, however, is their exceptional customer support. Whenever I have had a question or encountered an issue, the support team has been there to assist me promptly and professionally. They go above and beyond to make sure that I have the best experience possible, and I truly appreciate their dedication to customer satisfaction.
Overall, I can't say enough good things about Outvio. It's the perfect fulfillment solution for businesses of any size, and I wouldn't hesitate to recommend it to anyone in need of an advanced and reliable app.
Llevo más de 7 meses utilizando Outvio. En prácticamente todo estoy contento con la empresa. No obstante, en mi punto de vista les falta más analítica de datos.
Albarán de salida para los transpotista de manera super fácil conteniendo información de los paquetes enviados a cada cierre del día. yuda a evaluar los transportistas con información sobre los envíos, precios inidencidas y tiempos de retraso
Plataforma de automatización de procesos para ecom muy práctica y resolutiva. Ahorro de tiempo del equipo de preparación de pedidos y atención al cliente. Muy buena atención de Jennifer para solucionar cualquier incidencia o duda.
Solo tengo buenas palabras para Outvio. Ha sido la tool que me ha permitido independizarme de mi 3PL, ahorrar costes y aumentar mi servicio al cliente de manera radical. Tengo un control completo de lo que sucede ahora en mi almacén a nivel de envíos :)
It is a complete disgrace to work with this company, they have been stalling us for 3 months and they do not keep their promises, they bought 400 €, although we have not used the application even once, there was a problem in the integration in the application, the problem belonged to their own software. They said we would use 1 month as a gift and they cut the money for it. Their managers also do not keep their promises. A complete disgrace. We have spent 3 months in vain and they are too lazy to respond even by mail.
Thank you for your review and feedback!
We understand you feel disappointed, but we have to stress that the reason you were unable to use our app was due to the nuances of your online business setup. You requested us to bypass some security measures that we have in place due to the fact of you connecting from a country (which is currently banned from our servers) different from the one your online store operates. Unfortunately we cannot do that and we explained that to you several times.
As communicated previously, we proposed an easy solution you can take on your side that will enable you to use Outvio immediately without any issues. We are happy to have you back with us any time and will make sure you will get great value out of it, just get in touch any time. All the best.
No support! No service!
Sometimes people forget that the best advertising is word of mouth!
Also, after this review they asked us to change it and modify it! Good or bad Outvio must accept the opinion and try to improve services! Speaking as the owners of truth is not what a client wants to hear!
Hello Rita,
We’re genuinely surprised by your review.
Throughout our entire collaboration, our support team responded to every single message: often within minutes or hours, and even after your subscription had been cancelled. From the beginning, we clearly explained that the issue you encountered was due to a Shopify store configuration, something Shopify themselves later confirmed.
It’s unfortunate that, despite our consistent support, you’ve chosen to leave a review stating “No support! No service!”—a claim that simply doesn’t reflect the reality.
You used Outvio for nearly two years without issues, and now blame us for a problem caused during your migration to Shopify. An issue that, as explained, had nothing to do with Outvio, but rather with how your Shopify environment was configured.
We understand that not every partnership is the right fit, but we do believe in transparency and fairness, especially when public feedback is involved.
We wish you all the best moving forward,
– The Outvio Team
