Exchanges & Returns by Outvio

Exchanges & Returns by Outvio

From $125/month. 7-day free trial.
Rating (4.8)
Reviews
Developer

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Works with

Checkout, DHL, UPS, Fedex, Correos, DPD, GLS

Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more
  • Exchanges for same or different product, custom return reasons and return-flows
  • Incentives to refund to store credit, built-in pickup & return label generation
  • Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking
  • Automated email, SMS and WhatsApp customer communication
  • Automated delivery incident triggers and support tools

Pricing

7-day free trial

Grow

$125/month

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with couriers
  • Custom email and SMS templates

Conquer

$250/month

  • All Grow plan+
  • Advanced Fulfillment System Pro
  • Multiuser
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

Grow

$125/month

  • Turn-key Exchanges & Returns portal
  • Branded tracking and email notifications
  • Easy integration with couriers
  • Custom email and SMS templates

Conquer

$250/month

  • All Grow plan+
  • Advanced Fulfillment System Pro
  • Multiuser
  • Production list generation
  • Unlimited warehouses and couriers
  • Full API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

30 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 31, 2023

Solo tengo buenas palabras para Outvio. Ha sido la tool que me ha permitido independizarme de mi 3PL, ahorrar costes y aumentar mi servicio al cliente de manera radical. Tengo un control completo de lo que sucede ahora en mi almacén a nivel de envíos :)

BARNER
Spain
7 months using the app
December 20, 2023

BRUTAAAAL! PEDAZO DE HERRAMIENTA PARA AUTOMATIZAR LOGÍSTICA, FULFILLMENT..

HAKUNA
Spain
Almost 2 years using the app
November 23, 2023

Estamos muy contentos con el servicio que ofrece Outvio. La app es muy intuitiva. La personalización de correos nos ha permitido crear una identidad única para nuestra marca. También el servicio de devoluciones es muy bueno y los clientes están satisfechos. Lo recomendaría 100%.

The Heaven Lift
Spain
Over 1 year using the app
January 8, 2024

Plataforma de automatización de procesos para ecom muy práctica y resolutiva. Ahorro de tiempo del equipo de preparación de pedidos y atención al cliente. Muy buena atención de Jennifer para solucionar cualquier incidencia o duda.

LA COMET
Spain
7 months using the app
November 6, 2023

Outvio me ahorra muchas horas de trabajo. Toda la gestión de logística y las devoluciones han quedado automatizadas con esta App. Con un solo click mis pedidos quedan preparados en mi Shopify, registrados en las empresas de transporte, los clientes están avisados por correo de cada paso que da su pedido y además he obtenido ventas derivadas del retargeting que ofrece con los correos enviados a los clientes.
Estoy muy contenta con la facilidad de uso y con el servicio que ofrecen.

By-Lú Shop
Spain
4 months using the app

About this app

Launched

October 1, 2021

Languages

English, Spanish, German, Polish, and Portuguese (Portugal)

Works with

Checkout, DHL, UPS, Fedex, Correos, DPD, GLS

Built by Outvio

About Outvio

4.8 average rating

2 years building apps for the Shopify App Store

Jakobsoni 21-5, Tallinn, 10128, EE

Support

Send a message

hello@outvio.com

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