Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing complex shipping rules and setting custom rates based on product type, weight, and location. It's particularly beneficial for businesses with diverse product ranges or multiple vendors. Despite being free, it offers reliable functionality and support that competes with paid alternatives. The customer support team is often commended for their promptness and professionalism. While some find the initial setup challenging, the extensive documentation and support team help mitigate this. Merchants suggest improvements such as more flexibility in extra charges, specific shipping rates based on customer tags, and additional documentation.

July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app
June 29, 2019

I have been trying to set fixed shipping rates based on certain product types for months and was really not liking the idea of paying almost $50/month to do so with other shipping apps — Parcelify is the answer! I struggled to get everything figured out at first but support was AMAZING — super responsive and patient with me. With their guidance, my shipping dreams have finally been realized! THANK YOU ENDLESSLY for blessing Shopify with your work, Parcelify!

The Urban Flair LLC
United States
Over 2 years using the app
March 11, 2022

These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!

IGWorks
United States
Over 2 years using the app
January 6, 2022

Only way I have found to deal with dimensional weight and special issues. Works great and easy to add new things. Best of all support is exceptional.

Arms & Armor
United States
Over 2 years using the app
December 2, 2021

Parcelify works great to enhance our shipping methodology. Better yet, the support is immediate and thorough. Very much appreciated!

Black Ink
United States
Over 2 years using the app
February 1, 2017

This app has solved all my shipping issues. I highly recommend this app for stores needing to set different rates for local deliveries as we do. Top marks!

Pasticcini
United Kingdom
Over 2 years using the app
September 10, 2019

Brilliant app to setup different shipping rates based on country, product etc. Had to get used to the logic for some filters, but support was really responsive and helpful.

German Toy Store Ltd.
New Zealand
Over 2 years using the app
August 9, 2017

Awesome App Did Exactly what we need

Mannequin Madness
United States
Over 2 years using the app
October 2, 2020

Flexible app with great service! Allows for the variables we need to ship our furniture all over the country and control the customer experience and pricing.

Medley
United States
Over 2 years using the app
April 24, 2018

A true gem in the Shopify app store. The code for this app is all open source and there is some great documentation available from the author.

If you're still holding together your shipping prices with setting weights to 999.99lbs (we've all been there), spend a couple days re-writing things in Parcelify. You won't regret it!

Boosted
United States
About 2 years using the app