Overall rating Based on 189 reviews
UPDATE: The president has reached out to remedy the situation which is much appreciated! He has been very helpful and responsive so far. I will update again once I get to try out the app with his suggestions!
Original: Very disappointed with the lack of customer support. No responses and they do not seem to be interested in providing any assistance. It's too bad as I had high hopes for this app.
Boost Auto Parts
8/31/2018 Update: It looks like the original developer sold the app and now Parcelify is a paid app (it used to be free). We previously gave this 5 stars because it was a free app and it performed the intended function well. Now that it is a paid app though it should have a much easier to use interface. Setting up rules is complicated and time consuming. There are certain things that are trivial but add up; they price things in cents instead of dollars, you have to use certain keyboard symbols for and/or etc. They don't have a way to easily exclude US territories etc. It's a good app, but if they want customers to pay for it they should really consider updating the user interface.
Original Review: The standard Shopify shipping options are an absolute joke. This app certainly has a learning curve, but once you get the hang of it the power of it is incredible. We are now able to offer all sorts of different shipping options since we can assign them at the SKU level, which is bringing us significantly more profit.
You do need carrier calculated shipping to use the app (it's not an app issue, it's a Shopify restriction) which is only available on the Shopify Advanced plan. After some research you can call Shopify and ask for this feature and they will turn it on for $20/MO (you have to call though, this isn't advertised anywhere). If you switch your billing to annual they will also turn this feature on for free (you just call in and ask them to turn it on).
Side Note: Shopify includes territories that are not states (Puerto Rico, Guam, Armed Forces Americas, Virgin Islands etc.) in the United States dropdown… so the US rates you setup will default to including those territories. Be sure to exclude them as states in Parcelify if you don't want your USA rates to pull to those territories.