Parcelify: Shipping Rates , 306 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for managing complex shipping rules and setting custom rates based on product type, weight, and location. It's particularly beneficial for businesses with diverse product ranges or multiple vendors. Despite being free, it offers reliable functionality and support that competes with paid alternatives. The customer support team is often commended for their promptness and professionalism. While some find the initial setup challenging, the extensive documentation and support team help mitigate this. Merchants suggest improvements such as more flexibility in extra charges, specific shipping rates based on customer tags, and additional documentation.
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I found this app a little confusing to understand first, but once I got the hang of it, it's been brilliant! It allows so much more flexibility than just the standard delivery options of Shopify.
The customer service is great. The team help with any questions and it's working great now. Happy with it!
Although not all inclusive, this add in does help you specify shipping based on specific attributes, such as weight, product sku, item price, etc.
There are a few drawbacks you should be aware of:
*This will NOT allow free shipping on one product, while charging for another in the same order - If one meets the criteria the entire order does (or if you set it to the reverse, if one fails the entire order fails to meet it)
*This will not incorporate the shipping estimates of other shippers, or even allow estimations based on a formula for location of recipient (outside of state or country codes, you can set the price with this...but manually, the value will remain as you set it and not change based on current rates. You can put a set rate for any country, individual state, or even zip code, but the process of creating an accurate price list would take so long that the rates would change before you finish). Great for known values on a few items, not so efficient for varying values on many items.
*There is absolutely NO automation, do not expect it to adjust to added or removed products, a new vendor, or changing shipping rates. This is entirely manually entered.
*There is a minor knowledge of formatting that is required, but not stated unless you look at the help page. IE: "exclude product sku: 1234, 3343, 4444" is incorrect, where "exclude product sku: (1234)|(3343)|(4444)" is correct, with no example or correction where it needs to be entered. Worse yet, it allows you to enter data incorrectly, and even saves it, but the desired result will not occur and no error is given.
Not going to lie, this app is a bit tough to figure out as far as setting up your shipping rates. Luckily their support staff is super helpful. Shout out to Alex M for helping me out thank you
Hey there!
Thank you for taking the time to write us a review and provide us with feedback. We are always looking for ways to make Parcelify better and easier to use for stores of every size. We have a lot in the works to make the whole process more intuitive, with a whole bunch of new features. I think you're really going to appreciate them.
We'd love to hear more about your experience, one of our team members is going to reach out to you to see how we can do better in the future.
Warmest regards,
Parcelify
The good tool still testing. Would love the simpler design.
AAAAARRRGH! Hours and hours of frustration!
Finally got the app to work but having given up and trying others they're much the same.
1. watch the video which is on getting started page (dev site) not docs where it should be and even then it leaves questions.
2. you have to have your countries set in Shopify's settings or the zones you create in the app won't work!
This really is something Shopify should provide and make it intuitive as it's pretty fundamental stuff!
Excelent free app!. The only thing missing for me is the possibility to restrict the shipping rate to the number of items on a given cart.
After adding a bunch of countries to Rest of World shipping zone, most of them disappear, although I continuously save it! Hope that it will not happen again. However, compared to Shopify's, this app really knows what shipping rules mean and should be.
Hey Leycus,
Thank you for reaching out. That does sound like a very frustrating experience. We don't want any of our customers going through anything like that while they use our application. I assure you, this is the first report we've had of this. We will start investigating to see what happened immediately.
I'm going to reach out to you from our support email. We will get everything worked out.
Not the most 100% perfect solution for our needs, but once we simplified our shipping a little, this app was exactly what we needed to make it all happen :)
The support is awesome! Very friendly and helpful :) It's a shame that shopify causes so many issues with shipping, but it's nice to know the people at parcelify have our back!
Thank you for your kind words! I'm glad we had a chance to chat about ways that we can improve and I look forward to taking your ideas to the team.
Warmest regards,
Richard