Parcely.app , 64 reviews

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
December 14, 2022

We have been searching for shipping solution for some time and i must say, that parcely.app solve all the problems, other apps couldnt. Big + is widget in the cart (not at the end of the checkout).

We needed support assist, because of some bugs cause by errors in our site code. Support solved it really fast, even set up whole checkout process, so it will work perfectly.

They are real pros! :)
Cheers

PRITTY
Slovakia
27 days using the app
Pulsev replied December 15, 2022

Thank you for the kind words and for using our free app setup service :)

August 5, 2022

Great app for shipping, takes some time to understand it, but when you do, or in our case Erik from support helped us, which was just perfect, solved all of our problems in such short space of time. Would recommend to everybody any day of the week.

LIKA-J Beauty Supply
Latvia
24 days using the app
Pulsev replied August 5, 2022

Thank you for turning to our support. Yes, app can seem to be complicated at first because it offers so many shipping related options. We are always happy to set the app up in the store without any extra charge.

March 22, 2022

So far I´m really pleased with the app. But the amazing thing is that they helped me set it all up for free. It made my life so much easier. They really worked with me and thought through the process. Thanks! Recommend.

kriss-soonik
Estonia
22 days using the app
December 22, 2022

At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.

Gerdaretterdesign
Finland
19 days using the app
Pulsev replied December 22, 2022

Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)

January 20, 2023

Kindly helped us set up Parcely app in a short period of time for free. Using this app is easy and it is so much faster than manual label creating.

for lovers and trees
Latvia
17 days using the app
Pulsev replied January 23, 2023

Thank you for using our app. Our app and shipping methods setup service is always free for all app users.

February 4, 2023

I didn't use this app, I made it inactive, but it took money every month, and when I wrote to the support why it takes money, they didn't answer anything to explain

Buy in Sweden
Sweden
12 months using the app
Pulsev replied February 6, 2023

I checked over and we did answer you 3 times and once even from our employee's personal gmail address. Im not sure why you are not receiving emails.
Please write our support to some other email address and request a refund.
Yes, Shopify app will continue charging you until you deinstall it from your store. Disabling will just hide it from your store frontend.

November 30, 2022

Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.

GEGE
Latvia
14 days using the app
Pulsev replied November 30, 2022

Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.

March 30, 2023

Great support from Erik and the team. They always reply asap and fix the little issues right away. App costs in my opinion are very suitable. You get a reliable, convenient, fast way to process your orders. Plus you get ready to go Parcel Locker integration that fits into Shopify perfectly. Highly recommended!

Nailary.com
Latvia
13 days using the app
Pulsev replied May 30, 2023

Thank you for your kind words. We do our best to find ways how to make parcel locker location selecting convenient with Shopify checkout restrictions.

February 24, 2023

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

NEOFABRIK klímaszerelés Kecskemét
Hungary
12 days using the app
December 21, 2022

Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!

Rustika Landid
Estonia
2 days using the app
Pulsev replied December 21, 2022

Always ready to help :)