The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Is really only suitable for Latvia/Estonia. It asks for "DPD interconnector API keys" which there are none for the UK, and offers "DPD lockers" which no one I asked had ever heard of.
We are sorry that you didn't find our app to be something that you are looking for.
To be honest we are also very surprised by your comment about the app because everything you are describing Parcely app is not even offering and the app description clearly states it.