PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (244)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

November 4, 2020

Love this app - very simple to use in the backend for us. We added a subscription box service to our store and this app helps us with auto-billing perfectly. Support is VERY responsive and helpful. I suspect it will only get better and better as the team adds more features.

Sugar Lane Boutique, LLC
United States
10 months using the app
December 1, 2022

PayWhirl has been amazing! We initially selected this app because their team was always available and willing to answer questions, and I must say - they did not disappoint! Their team is beyond amazing and quick, and they truly care about all of their customers regardless of how big of a company you are. Sergey from their team is a LEGEND! Sergey has answered every question I have ever had, and helps me understand how to use the app better. The app works very well and we have received good feedback from our customers. The creators of the app are continuing to roll out new improvements, which I really appreciate. We highly recommend PayWhirl!

Mela Vitamins
United States
10 months using the app
January 15, 2021

Great payment app and superb customer support. Love how it's integrated inside Shopify much better than other apps. Thank you!

Desserted
United States
10 months using the app
September 20, 2021

We started Using PayWhirl to offer subscription orders to our customers. We noticed that there were some features that were not available and we raised them with customer support, who dealt with them very efficiently. We now have those features available and more features are to be added in the future. Can't fault the service keep up the good work. Dew Products

Dew Products
United Kingdom
9 months using the app
Edited September 17, 2021

This app is fantastic! It is so easy to use! The best part is the CUSTOMER SERVICE! Chris was so helpful to us getting it all set up. It has definitely raised our sales!

bebe beans
United States
9 months using the app
April 14, 2021

Easy to install and outstanding customer service was given by Sergey getting the finer details right - couldn't recommend enough!

BEAM Whitening
United Kingdom
9 months using the app
June 15, 2021

So much better than the other subscription apps out there. A modern UI that's easy to use and new features launch regularly. Customer support is fast and helpful. It's everything we need.

Coffee And Toast
Canada
8 months using the app
Edited November 18, 2022

Paywhirl is an excellent subscription app. Very user-friendly app.. Customer Support is fantastic, easy to contact and they will not leave you not until your issue has been resolved.

Planted Places
United States
8 months using the app
July 21, 2023

Working with Lincoln was a joy, Super good service and very high quality integration.

I would say having a paywhirl website and a shopify integration being separate apps is slightly confusing, But one you get yourself setup, pay whirl is a breeze to use.

Bard Box Monthly
United States
8 months using the app
PayWhirl Inc. replied August 17, 2023

Thank you for sharing your positive experience with us! We are delighted to hear that you found working with Lincoln to be a joy and that you are pleased with the quality of our integration.

We acknowledge the feedback about the separation of the PayWhirl website and Shopify integration apps and appreciate your understanding as you navigated through the setup. We are continuously working to make our user experience as seamless as possible, and your input is invaluable.

We’re thrilled that you find PayWhirl a breeze to use after the initial setup. Wishing you continued success with your business, and please reach out if there’s anything more we can assist you with!

Warmest regards,
PayWhirl Team

January 19, 2021

WOW! What a breath of fresh air. I have had some really bad experiences with subscriptions but let me tell you the folks at PayWhirl are amazing. Installation was done without any hiccups and we are already accepting new subscriptions. If you are on the fence, don't be - this app is a dream. So glad I decide to take the leap.

Love for Louise
United States
8 months using the app